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10:00 PM
I also backed that
 
@Tanner You come from Super LUSER... You can't kick me out.
 
haha fair enough
 
1
Q: How to simulate air flow in a datacenter?

MainMaI have an idea for a datacenter architecture which, I believe, would be very effective in terms of passive cooling. I need to do air flow simulations to be sure that the idea is as great as I believe, before suggesting it to companies who design datacenters. I've read about several air flow sim...

 
@Tanner Is that a legal growler in your state? (stupid blue laws)
 
10:04 PM
@freiheit Never crossed my mind. There's laws about growlers?
 
@Tanner Well, i mean, laws about containers that a brewery can fill, yes.
In california, it has to be a glass container, it has to be properly labeled and no other labels can be visible. It's only very recently that it was clarified that a big paper sticker covering up another brewery's label was legal, so most breweries would only refill their own growlers.
 
Hmm... trying to find some RCWs on it
Only stipulation is that the container is sanitary.
Upon approval by the board, the beer and/or wine specialty shop licensee that exceeds fifty percent beer and/or wine sales may also receive an endorsement to permit the sale of beer to a purchaser in a sanitary container brought to the premises by the purchaser, or provided by the licensee or manufacturer, and fill at the tap by the licensee at the time of sale.
 
10:22 PM
I... I don't even understand .
 
@voretaq7 that's an interesting discussion but if fails to answer the OPs off topic shopping question entirely as they are looking for software recommendations ...
 
@Iain I gave him one (though I don't know that it's a particularly good one as it's just "the only one I've used)
My bigger point to make with him was "Yeah smart people actually do design these rooms now, it's not like my first datacenter job where they had 60 tons of cooling flooding the place and prayed nothing melted"
@Iain (and I really do thing we should discuss whether or not datacenter design is on/off topic on meta - I still feel it is, but there's a good argument that it's its own special land and should really have its own special site)
 
@Jacob That's so fucking stupid lol
 
@voretaq7 sysadmin's don't design datacenters we consume them
 
<-- is decidedly old-fashioned in this regard: When a new room is getting built I want to be directly involved with its design so I know how it will break my machines.
 
10:26 PM
@voretaq7 that's not a datacenter
Last time I had to get a room fitted out for systems I told someone what I wanted to put in it and what the expected heat generation was and he did the rest
 
@Iain A room with 500KW of power going through the floor and enough AC volume to start a jumbo jet's engine filled with racks of machines meets my definition of datacenter -- and if my company is building such a beast you're damn skippy I'm going to be in on that design.
 
@voretaq7 being in on and actually designing are different bailiwicks entirely
 
@Iain when we did the expansion at $job[-1] we gave them the size (sq. ft.), power, heat load, and heat distribution, then sat down with them about 3 weeks later to go over the final layout and proposed design features
 
@voretaq7 but you didn't design it
 
10:30 PM
@Iain absolutely, but understanding how it's designed is something I think any (generalist) sysadmin should know
 
@voretaq7 that doesn't answer that question though
 
@Iain no, but the DC manager and I were both deeply involved in the design, to the point of - yes - working on the CFD model
 
@voretaq7 still not a sysadmin task and OT for SF
 
(by the same token the storage guy and the exchange gal weren't - they were happy with "Just make sure our shit won't melt")
@Iain I don't agree -- by that logic every question about a UPS is off topic as well (it's the job of a site electrician)
 
@voretaq7 works for me
 
10:33 PM
being a sysadmin doesn't stop at the cables IMO
otherwise we should all claim to be "server admins"
 
@voretaq7 the river of shit that is SF is caused by programmers trying to do sysadmin tasks - why should sysadmins do enginerring taskd like that ?
 
that said if I'm in the minority we can always propose "Datacenter Design and Engineering" on A51
 
@Jacob Not in my state.
 
@voretaq7 we (may) have input into the design process but it's not our job
someonme else makes the design decisions and certifies it fit for use
 
10:36 PM
@Iain I don't think a sysadmin should be doing it (though plenty of us do: I've designed rooms from paper to plaster in my career), but I don't feel questions about it are de-facto off topic.
especially since we're the ones who will be expected to implement the monitoring for it, even when it's 90% designed by someone else (which is how I know ALL ABOUT Sentry CDU environmental monitoring, and the dark innards of Liebert Power and Cooling system SNMP cards)
 
@voretaq7 we're still not designing it
 
I would look at the topic of datacenter design like many of the other specialities that are within the larger topic of system administration. I'm not a database administrator, per se, but I do administer databases in the capacity that I can (yes, yes, there's a separate SE for DBAs, but that's another argument I suppose). I'm not a strict network engineer, but I deal with networking. I'm not an electrician but I calculate load, amperages, VAs, etc.

I'm not a security expert, but I work with firewalls and ACLs. I'm not a compliance expert, but I work with PCI compliance issues, etc. and etc
BOOM wall of text, suckahs!
 
@WesleyDavid ...you made the "Show more text" link appear!
(for...1 line)
 
@voretaq7 purrs
 
@voretaq7 I'm sorry but I feel quite strongly that you're biased by the fact that you got to waffle a non answer out of it.,
 
10:39 PM
Honestly? I think datacenter design should have its own SE site
 
@Iain mmmm.... waffles...
 
@Iain eh, I'll convert it to CW - I'll admit I'm biased though: I enjoy datacenter design
and I do consider it to be part of my job to be directly (and pretty deeply) involved with it
 
Pew pew pew
 
"Do we need raised floors or concrete floors? How do we handle hot and cold aisles? What kind of voltages are we bringing to racks? CRACs, UPS banks, etc." <-- SysAdmin stuff.
@voretaq7 That would be neat, for the three people that would show up to it. =P
 
@freiheit he left and works for Jeff's current project
 
10:41 PM
@Iain Is he generously coated in butter and grade B maple syrup?
 
@WesleyDavid nope, this is what we plan on doing with it - the rest is down to someone who designs datacenters
 
@WesleyDavid well UPS banks are an electrician thing - but again, you're damn right I'm going to sit down with Ol' Sparky and say "We're estimating X VA per rack, at these voltages - what are you thinking in terms of keeping my lights on?"
@Iain The departure of Waffles makes me sad because I no longer have the excuse to link Amityville Toaster frequently.
 
@Iain ...and SysAdmins design datacenters. =P Or maybe my experience is around people and places that never had the budget or the wherewithal to actually pay someone with the title of "Datacenter Designer?" That could be it. In my experience, SysAdmins were the ones that even selected what tile to lay in the DC and if we should use Halon of FM-200.
The skillset to build a datacenter, deal with heat flow, walk the floors with heat guns, and worry over voltometers was up to people with the title of SysAdmin (or system engineer, or ops manager, or... you get the idea).
 
@WesleyDavid then that's no better than a dev popping over here fron SO and asking shitty questions
 
But maybe it was a case of "We don't know something called a 'Datacenter Designer' so we'll let our SysAdmin do it..."
 
10:45 PM
@WesleyDavid we had a "Datacenter Manager" at $job[-1] who did design rooms as a profession (we stole him from BMG) -- and even with Tim we outsourced a lot of the work because CFD is harrrrrrrd, but as the consumers of the room I really do think it falls in our purview to be able to at least speak intelligently about their design (which means, to some extent, being able to do it)
then again I also believe if you can't pump your own gas and change your own oil you should stay the hell away from cars
 
@WesleyDavid that's just DevOPs for datacenters ...
 
I see that as a false dilemma. First because the skillset of a developer is further away from the skillset of a sysadmin than the skillset of a sysadmin is from the skillset of a "datacenter designer" (whatever that is).

Second because a developer doesn't *of necessity* need to be clueless about operations to the painful level that we see every day. It's quite possible, if not probable, that a developer can be competent with systems administration, just like it's possible (and perhaps preferrable) that an ops person be competent in a code window.
 
Does $job[-1] mean something different in Perl or something? I keep seeing people use that... coming from a Powershell perspective, $job[-1] would mean ($job.Count -1) in a 0-index array which mean............. your current job.
 
@WesleyDavid that does depend somewhat on what you call a "sysadmin" -- an Exchange Admin probably won't know jack about datacenter design. They're specialized.
 
So the problem on SF isn't that developers are shitting things up, but that silly people who happen to be developers are making a mess of things.
 
Dan
10:47 PM
0
Q: Server 2012 Network Not Showing All Devices

BthI am evaluating Windows Server 2012 Essentials. I have a variety of computers on my subnet, but not all of them are showing up under the NETWORK section of Explorer on the server. Several Windows 7 computers are showing up, but my Windows XP computers are not. Nor is my Windows Home Server. ...

Does anyone use this shit?
 
THIS IS WHY WE CAN'T HAVE NICE THINGS @DAN
 
I'm a generalist (and proud of it)
 
Dan
@voretaq7 I'm jack of all, master of none. I don't care - people always want someone who can turn their hands to nearly anything
 
@voretaq7 I read that as "I'm a genius and proud of it" and thought "Whoa there buddy, don't splooge on me while you stroke yourself."
 
@WesleyDavid Normally you talk some sense but that's nonsense
 
10:48 PM
@Iain shrug
 
Hehe you said 'jack of all'
 
@WesleyDavid I R TEH SMART! S-M-R-T! (SMART ERROR: RANDOM BYTES ARE BEING DROPPED FROM YOUR READ REQUESTS. THIS PROBABLY MEANS YOUR HARD DRIVE IS FUCKED)
 
@voretaq7 Simpsons did it!
 
@Dan I've pretty well mastered Unix (or at least BSD) administration -- but the other stuff is fun because I learn lots of new things
@RyanRies Spider Pig - Spider Pig
 
Does whatever a spider pig can!
 
10:52 PM
So who gets to make the "Is datacenter design off topic?" question?
I suppose it comes down to what is the common job description of an IT Professional.
In my experience, in all but the biggest, scariest datacenter spaces, the Venn diagram of "sysadmin" and "datacenter guy" circles would overlap by about 80% or more.
 
@RyanRies $job[-1] = "Previous employment" -- technically it's wrong in Perl too
 
Uhhhh datacenter design is 100% in scope of "IT professional"
 
@RyanRies really - how ?
 
FIGHT FIGHT FIGHT!!!!!!!!!
 
@Jacob lol
 
10:54 PM
@WesleyDavid @RyanRies remember we did close the scope substantially (and I made /help/on-topic match) -- It currently says "Server Fault is a question and answer site for professional system and network administrators"
 
The people who have designed datacenters for me have been building engineers not IT sysadmins
 
(it used to include "and related professionals" which was culled so we specifically no longer include developers)
 
I/O datacenter here in Phoenix, half million square feet and a marvel of modern engineering? No, that's the CE and EEs for the most part. Once the building is built and the racks come in, then the system admins are there to take over. I guess... although the sysadmins should be involved in the design of airflow, heat containment, rack spacing... blah blah blah
 
@voretaq7 Fair enough... you're right. I would not consider "datacenter design" to be in the same scope as "professional system and network administrators."
 
@voretaq7 ahhhh, right
 
10:55 PM
@RyanRies I also don't consider that to be exclusively our scope though -- that's just the best of a bad series of compromises to date
 
The term "IT professionals," though, in my opinion, is broader than system and network administrators.
 
we're really approaching a point where I think SF may actually need to be shut down and shattered with a hammer
 
@RyanRies Yeah... that's right. Man that makes a lot of our meta discussions obsolete then, since before it was all about "IT Professional."
 
{unix, windows, exchange, datacenter design, mail}
 
@voretaq7 or made into a micro site like u&l or secse etc
 
10:56 PM
Well let me put it this way... what better Stackexchange site to ask a question about datacenter design?
 
ServerFault - closed as off topic.
 
@WesleyDavid I am all for the "what is our scope" discussion again
 
@RyanRies just because there is nowhere else doesn't make it right
 
because we as a community still don't agree - we bemoan the spawning of sites like Network Engineering, but I'll be the first to admit that Datacenter Design deserves to be its own site just like DBA did.
 
@voretaq7 Yeah because now we're back to "Well DBAs get their own site, so what about storage admins! And HPC! And mainframes! And virtualization!"
 
10:58 PM
@voretaq7 it's not a scope issue - our scope is immense - it's a who issue
 
Gah, the virtualization stack exchange annoyed me. Really? We need that?
 
If it were my site I would entertain questions about datacenter design because #1) I think they're entertaining, even though my job title is not "Datacenter Design", and #2) there's no where better to ask it. Bring me your huddled masses, I say!
 
@Iain "who" is hard to divorce from "scope" though
 
@RyanRies can I ask questions abut twitching here then ?
 
@Iain Twitching?
 
10:59 PM
@voretaq7 not really - who is sysadmis
@RyanRies it doesn't matter what it means
there is nowhere on SE to ask about it
 
@RyanRies Not quite with you on the "bring me your huddled masses", but I believe if it's an area a sysadmin is involved with (and you're approaching it logically/professionally) it deserves the benefit of the doubt. If it was a crap question ("How do I build a room to put servers in") yeah - bang, NARQ/OT/dear Jebus go hire an engineer)
 
@Iain Ah, but what's the scope of what a sysadmin does? And who determines that scope? In the scope of my experience, sysadmins were directly involved in the design of datacenter space. So... that's kinda muddying things.
 
But something like "datacenter design" is at least tangentially related. Things don't have to be black and white
 
@voretaq7 our scope is wide, out target audience is tiny
 
@WesleyDavid I do see @Iain's point -- with one exception (and that company was kinda blah) I've not been the guy drawing the plans for a room
 
11:00 PM
Kind of like this gem of a question:
97
Q: Engineers are using explosives to remove hard rock outside our office building. What countermeasures should we take?

KarraxOur building is located approx. 100 meters from the explosive charges. They happen several times per day, and really shake the entire building a lot. This is going to go on for many days and the blasts are supposed to get stronger. Our server rooms are nothing fancy; one of them has all the rack...

Is disaster containment and particulate cleanup part of a sysadmins job? Well... yes.
 
@WesleyDavid Omg I have never seen that question before, the title is literally making laugh out loud
 
@RyanRies there were some very interesting discussions in here about that question
 
And insurance issues, and legalities... all sysadmin stuff (within the scope of it being related closely to the system that we administer).
 
The more I think about it, the more on the side of "yes I think we should entertain datacenter design questions" on SF.
 
@WesleyDavid sysadmins have input into the design process they aren't the designers
@RyanRies why ?
 
11:03 PM
Because I think it's very closely related to people who care after servers. The hardware. How to optimize it.
 
@WesleyDavid technically that's the job of HVAC and the site electrician (and your company's insurance people) -- but you could be sure I'd be making sure my servers aren't sucking dust :P
 
@RyanRies designing a building isn't a sysadmin task
 
You're also talking to someone who answered this question:
17
A: Zinc Whiskers in Data Centers

Ryan RiesWe don't really know. It's a scientifically unexplained phenomenon. But it tends to affect electronic equipment much more because of the use of tiny conductive bits packed very closely together. Putting lead in solder made the problem pretty much go away (in terms of whiskers growing from the so...

 
Right, I think that's perhaps the confusion that I'm having the most. When you say "they aren't the designers" does that mean "They don't fire up AutoCAD and plot floorspace out." Because if so... ehhh... does graphing paper and calling Corning up to talk raised floor materials count? 'Cause I'm fairly certain that's sysadmin stuff within reason.

But again, this is all experiential. It's just my experience that sysadmins pool their heads and figure out what walls to knock out, where the electrical lines are, what amount of tonnage cooling is needed, and then they give the specs to general
 
Does that question need to be closed? Does a sysadmin need to worry about little pieces of metal getting sucked into his or her servers? Yes? Then I contend that the question is on topic.
 
11:05 PM
Then again, there's some difference between the official definition of "sysatem administrator" and "system engineer" that might also be muddying things since there's a stricter definition of engineer outside of 'merikuh.
 
@RyanRies wow, I forgot about the predecessor to that question. I wonder if his whiskers were from his floor, or from crappy solder in his power supply?
 
Canadia flipped their stuff when Microsoft called their bigger certification "Microsoft Certified System Engineer"
 
Yeah the engineers I know are still miffed about MCSE
 
@WesleyDavid how is someone who manages computer systems/networks/desktop support a building designer ?
 
@RyanRies Rightly so
 
11:06 PM
Agreed
I feel embarrassed to say that I'm MCSE
My official job title used to be "System Engineer" too
Until it got corporatized into an acronym that I still don't know what it stands for
 
OK, 1906H and I'm hungry so I'll BBL to read the continuing voyages of this discussion (Meta Post? :-)
@RyanRies That's one of my titles. I feel less bad about it because technically all I have to do to get my PE stamp is sit for the test.
 
...I don't... I don't know how to answer that because the first thing that comes to mind is "Isn't it self evident? Just... because that's what we do." Now if the vast majority of our time is spent on that stuff... well, okay, then I guess your more of a building engineer simply by virtue of your timesheet being more to do with buildings.

Anyway, my idea has always been that if some topic directly effects the systems, then I need to know about it, including environmental factors, building issues, etc. Maybe it's just that my experience has always been in places where you *had* to do it you
Like, literally, get the impact drill out and start sinking holes for racks into the concrete.
 
@WesleyDavid it's entirely not self evident I have no idea at all about how to design a building to be a datacenter and it's entirely not my bailiwick - why would bricks and mortar, airflow, electrical distribution and sewerage be in my skillset ?
 
I don't know where the line is though. Maybe a pie chart of time spent on one thing versus another? Maybe engineering degrees? Maybe engineering certification?
 
See, I don't think there needs to be a hard line. I'm OK with subjectivity. If something is obviously off topic like "why does the abominable snowman keep eating me when I play SkiFree" then yes, of course close it. But I agree with @WesleyDavid that if something is even remotely related to "how do I keep my servers healthy and running as well as possible" then we should foster it.
Which at the end of day, includes a topic such as "datacenter design" just to use an example.
 
11:16 PM
My idea is that the bricks and mortar directly effect the systems, so that's why I pitched a fit when there was exposed sheetrock and low pile carpet in an area of the museum's datacenter that I worked at. Same with cardboard unboxing duties being done across the DC space.

The airflow really, really directly effects the systems so I suggested that the vent placement in that DC be modified. Heat scans would have been great, but no money. Electrical distribution keeps the servers running, so one 40 amp circuit was being run at capacity and causing problems. I think we should have gone 208v i
 
@RyanRies how can we do that when we have no one with the skillset to do so ?
 
So, anyway, yes! There are people and firms who design that stuff for a living, and if you can hand the whole thing off to them, then great! Give them your capacity needs and they have a ball.
But, it's like DBAs. If you have DBAs, then hand them your database requirements and they handle all the provisioning and table splits and sharding!
 
@WesleyDavid that's what I've done - not my skillset
 
But if you don't have DBAs, then you're doing it yourself. Is that out of the scope of a sysadmin? No.
 
@Iain Stackexchange offers no guarantees that any of its sites contain members with relevant or adequate skillsets.
But there very well could be.
 
11:18 PM
So the idea is that while there are people who can put "Datacenter Designer" on their business card, that doesn't preclude a sysadmin from needing those skills, or at least being within reason to have them.
Same with DBAs.
 
@RyanRies so we should just give shitty unsubstantiated answers to anything that passes by ?
 
@Iain That utterly misses the point of the social system where bad questions get down votes and close votes, and good answers get upvotes.
 
@WesleyDavid dbas and sysadmins are more closely aligned than sysadmins and building designers
 
@Iain If it's a shitty unsubstantiated answer, then it will get downvoted into oblivion, else there is zero point in StackExchange even existing.
 
@Iain Having said all this, when the museum had a massive expansion, and we had 15 racks come in all at once, there was a company that designed the cable plant for 20+ miles of cable through the building, and also did the electricity. It's not like sysadmins were pulling mains lines in. But we did steer part of the design process.. not just suggestions, but actual factual design elements as far as I know. So I've done it on both sides of the table, so to speak.
@Iain Yes, this is true. Poor analogy... but reasonably similar enough to make a talking point?
 
11:20 PM
@RyanRies sadly true
@WesleyDavid eh ?
@RyanRies the question in question has 2 answers neither of which answers the question posed. One says go google $something and the other waffles on without providing a real answer. Both have been upvoted - $deity knows why
 
@Iain I finished taking the first photo set.
 
@ewwhite link
 
@Iain It's ridiculous - flic.kr/s/aHsjGfzaTe
 
Meaning, the idea that a DBA can have such a unique, singular workload that it is not technically "being a sysadmin" is true enough. But yet, it's not outside of the scope of being a sysadmin to need to work with databases and be fairly good with that topical realm. So, I view datacenter design to be the same concept. Maybe not exactly 1:1 with DBAs, but close. I'm not a structural engineer, or EE, or CE, or carpenter, or mason, but I still deal a lot with the physical infrastructure...

...that the servers, etc. sit in. So while there are people that can handle that side of things for me i
IMHO, YMMV, WTFBBQ.
 
@WesleyDavid I have two DBAs at work. And there's very little overlap.
 
11:26 PM
@ewwhite That costs more than all of my earthy possessions combined.
 
@WesleyDavid buy a bike - go riding
 
@Iain Okay.
 
@WesleyDavid Times two.
 
@ewwhite Seriously, I think if you pooled everything I own and sold it at a high bidding auction, it would come to like $7,000.
Maybe.
 
@WesleyDavid Do it already!
 
11:26 PM
Well I guess this is ironic because I just said "don't be black or white," but, it seems to me like we can either entertain questions on datacenter design, or we can open a datacenterdesign.stackexchange.com, and datacenterflooringtiles.stackexchange.com, and a datacentercracunits.stackexchange.com...
 
@ewwhite Super specialized DBAs are quite the sight to behold. Amazing creatures.
 
@WesleyDavid sysadmin's don't design datacenters
 
@WesleyDavid like I said... times two.
 
@Iain sigh Okay, I think we're just going to be different about it. =)
 
@RyanRies they wouldn't fly there are unlikely to be sufficient questions for them
 
11:28 PM
Because I mean, people who design datacenter flooring tiles, are not the same people who design datacenter CRACs... so I mean, we need different sites
 
@RyanRies now you're being stupid but I get that
 
@RyanRies People who put their left sock on first are different from people who put their right sock on first so we need different sites!!
=P
 
@WesleyDavid I think you need to be on the autistic spectrum to be a good DBA...
4
 
@ewwhite Bah! (but I secretly agree)
 
@Iain Yes, I'm just being stupid... :)
 
11:29 PM
Every one I've encountered is super-odd... but they know the creepy ins and outs of their respective platform.
 
It's all in good fun
 
Group hug.
 
I've never really done anything with databases, and I'm glad.
 
You know I love you @Iain.
Not you @RyanRies. Side-hug only.
=P
 
hahaahahaha
@WesleyDavid Story of my fucking life
 
11:30 PM
@RyanRies Friend-zoned by a cat of suspicious sexual orientation!
 
@WesleyDavid Believe it or not it has happened to me before
 
I'm straight, it's just all parties interested in me are gay. =(
@ewwhite And whoa there buddy, I thought you had to save for a house?
 
@WesleyDavid there isn't anything suspicious about you're sexual orientation - is whatever you want it so be
 
@WesleyDavid I did. I met my goal. $200k in 90 days.
 
I'm straight, it's just that all the people I'm interested in aren't interested in me, and vice versa.
 
11:32 PM
But we can't get the house.
 
@RyanRies It's the versa that annoys me. People liking me that make me twitch and go "sldkgfjhsldkfjgsldfkgj"
@ewwhite dun dun dunnn
 
well, not until the bank approves the short-sale.
 
@MDMarra Where are you... what's the rate
 
@ewwhite Man, how do you just decide "I'mma earn $X in n."
Whose doors to you knock on?
Who do you cold call?
Who do you threaten with certain doom?
 
@WesleyDavid I probably took a couple of years off of my life-expectancy...
 
11:34 PM
@ewwhite How much sleep did you get and are you still married? =)
 
But I took on 5 major Exchange migrations, a few VMware deployments and got super-vigilant on my hardware pricing/margins. I also bumped my rate to $200/hr. and put a handful of clients on fixed-monthly charges versus hourly... (e.g. $2500-$3500/mo.)
 
@ewwhite Wow, did you pick up new clients?
 
Yes.
 
@ewwhite Oops. Errant star.
@ewwhite Can I ask how?
 
New produce firms. And a web development shop that only had devs as sysadmins.
 
11:36 PM
Because everyone I talk to is all about "Yeah, we'll let you know..." or "So you're like an independent Geek Squad?" or "Do you fix laptops? My son's screen is cracked..."
 
That's how I ended up in...
2
Q: DCPROMO on new remote Domain Controller fails because "the RPC server is unavailable"

ewwhiteI'm helping a (devops) client move their technology stack (VMware, Windows AD, Ubuntu Linux) from their old co-location facility to a new environment. Rather than move the hardware and systems outright, I've build a parallel environment in the new data center... One thing I need to establish in ...

 
@ewwhite Just cold called people? Asked current customers for referrals that they might know of? Went to business meetings?
I think I'm going to cold-email some Phoenix AZ software houses, less than 50 employees, and just say HAYYY.
I've got local Phoenix DC space. I can drop by their offices any time.
Could work.
 
@WesleyDavid One of my biker friends is a dev for the firm. I heard that they were going to move into an Equinix datacenter. I'd just moved into my new DuPont Fabros datacenter... I offered to do everything for the firm to give them a turn-key datacenter move, new hardware, establish a vSphere cluster, migrate and build everything out, networking, connect their offshore devs in Belaurus, negotiate communications and colo...
The colo hooked me up with lower rates on my space because I've been bringing them customers.
 
@ewwhite So just flat fee the whole thing? Boom, pay me this amount and it'll be done to XYZ specs?
 
I made them pay up-front for hardware... $45k check.
And once I finished, $6500 for my time.
 
11:42 PM
@ewwhite How much time did it take and did you make margin on the hardware?
 
but now, I can get business from them... or go with a $500/mo retainer just to watch things.
 
@ewwhite Nice.
 
I made $15k on the hardware.
but remember, I have good hardware connections... I've used the same vendor for 11 years
he's also supplying LW now, too.
 
@ewwhite That's the one that bites me in the butt. Because, yeah I can watch things, but when things go south, and people start freaking and expecting "Well we're paying you $500 a month, you should just go make this special tool that keeps this from ever happening again, and we want a web interface portal wingding on our Vista side panel to get live updates and webcam status pictures of the servers and..."
 
So, don't tell on me, but I need to register an internet domain name, but the corporate procurement process is so difficult at my job, that I'm considering just doing it myself with my own money, and then holding it hostage until my employer shows me how the @#$! to put in the PO.
 
11:44 PM
My big problem is scoping clients so that don't turn into vampires and think because there's an open ended retainer, that I can stop and do 60 hours of work for them in one week because "Stuff is slow, fix it"
@RyanRies While you're figuring out the PO process, also figure out the unemployment filing process.
 
@WesleyDavid You take control... This place didn't want to make the move in one shot... we ended up doing it in two phases. It took longer. But it wasn't about my TIME...
people like one fee
 
@ewwhite You have balls of steel the size of meteors. I quote one fee and end up losing my shirt.
 
@WesleyDavid You're right... I'll just sit on my hands... it's the company way!
 
I also sold hosted offsite produce software backup and got a few clients to commit to two years up-front in order to help cash flow... that was another $15k.
prepaid with a discount.
 
I think the trick is to make the fee be substantially in excess of what the hourly billing would be.
 
11:46 PM
@FalconMomot Yeah, when you do that, you end up charging six figures, then people crap themselves, wipe with the quote, and hand it back to you while questioning the virtue of your mother and sisters.
 
Another approach has been a lead on HP 400GB enterprise SSDs. They're $3,000 disks. I've been getting them for $400-$500 each.
and selling them to clients for $1500.
 
I think project flat fee pricing is all about getting the relationship started so you can then sell residual income items that are legit (not just milking for income) but things like offsite backups, maintenance fees, etc.
 
@WesleyDavid offer them hourly then?
 
@ewwhite Holy crap.
@FalconMomot Nah, flat fee price and expect to make way less than hourly rate at the end, but then sell residual income items. It sounds skeevy, but if you're a good person, and I know we all are in here, you're selling real legit things like monitoring, graphing, alerting, and building in SLA times when you'll respond.
 
But I do plenty of hourly work...
 
11:48 PM
also, in my industry, the most common thing by far is to contract us out to find as much trouble as we can in 160 man-hours.
 
but I raised it to $200/hr across the board...
 
@ewwhite I'm still trying to get my head around this whole IT consultant thing. I'm losing big time.
@ewwhite People do not like the hourly price I quote. I must be running with the wrong pack.
 
@WesleyDavid it sure sounds like you are.
 
It's about showing value...
e.g. this week...
Client in Atlanta says one of his users can't receive email from Wal-Mart.
 
well, you can show value all you want, but if your potential client's budget is set and is unrealistically low...
 
11:49 PM
@FalconMomot Not to sound mopey, but I don't think I have the skills yet to really run with the right pack. I'm scraping myself up this mountain, but it's hard.
@ewwhite Right, I think you mentioned that.
 
Wal-Mart sends mail to 6-7 people at this firm and only one salesperson can't get it.
IMCEAEX-_O=WAL-MART_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_‌​CN=Gen14948f8@email.wal-mart.com
Delivery has failed to these recipients or groups:

General Produce Inc. - Derek Powell
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
 
@WesleyDavid I'm basically in that same boat. Hard to gain experience when no one decent hired -_-
*hires
 
so what's the value to the business?
 
I have a really strong instinctual distrust of troubleshooting items like "only one person experiences this issue, so it obviously can't be a system-wide problem"
 
wal-mart... huge customer... but they can't get mail to their salesperson.
 
11:50 PM
@ewwhite They can't do business with their biggest channel because they can't email them.
 
@ewwhite Did you end up figuring that out?
 
Client would pay anything to get that working.
 
@ewwhite right - good point. But I think my problem is that the clients I've been aligned with because of my historical associated with non profits are the clients that are literally going without heating and cooling in their building because they can't afford electricity.
 
based on what I pasted above, I determined that Wal-Mart was using an Exchange distribution group to send mail to my client... Gen14948f8@email.wal-mart.com
 
Then the bigger clients are either "well, do you know SQL sharding cluster HPC management programming devops script and do you have a PhD?"
 
11:52 PM
the particular user's name was misconfigured in Wal-Mart's Exchange setup
 
or they're all about "We have an internal guy... can you fix laptop screens?"
 
now, was I, small guy, going to call up walmart?
maybe...
but I walked the walmart employee through checking the name configured in the distribution group..
 
@ewwhite I could see you doing that.
 
then modifying MY client's email address policy to accept the wrong name
because walmart is slow as fsck...
 
@ewwhite Nice.
 
11:53 PM
and getting a change like that probably requires three signatures and a fax.
 
gotta love the red tape
 
walmart admitted to the problem today and took care of it.
but I kept it running.
 
it's all a question of incentive...
 
I could give that to my client as a freebie..
or charge $200 for thinking about it... or just for picking up the phone
 
I've been attempting to find some work like that, but I either a) don't know where to look, or b) just don't have the "proof of skills"
 
11:54 PM
it's for doing things people don't want to deal with.
 
@ewwhite ...and so what did you do?
 
I haven't decided. I put 15 minutes of work in
but the next time I say, "time for a new server", they won't ask questions.
 
Happy Friday gentlemen
 
another one was a customer who needed changes made to their website, continentalsalesco.com
and their web devs were hosting DNS... but we needed to move away from it
I built a zone on Route53... but the registrar and the webhost both refused to delegate DNS
finger-pointing.
client spent a week trying to get it done.
I ended up working on it once he gave up... And it was about 45 minutes of my time... guessing email addresses, on phone calls, intercepting mail at the Barracuda...
got the domain changed, moved everything to Amazon and helped provide some value.
 
@ewwhite That sounds like a fun little grey hat romp. =)
 
11:58 PM
client pays me monthly... flat rate.. so there's no question on their side on whether to reach out
"oh, I don't want to get charged..."
 
meh, freelancer is disappointing as always
it's so cluttered
 
sometimes I do more than $2500/mo. work for them.. but it evens out in the slower months.
 
@ewwhite So you're monthly flat rate covers freaking everything. Right?
No stipulations.
No borders. No boundaries.
 
so @WesleyDavid Your goal is to find firms that don't have an IT staff...
 
@ewwhite Right, exactly.
 
11:59 PM
or if they do, you help augment.
Another client... big 3PL/produce firm...
 

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