> • Communication – oral, speaking capability, written, presenting, listening
• Courtesy – manners, etiquette, business etiquette, gracious, says please and thank you,
respectful
• Flexibility – adaptability, willing to change, lifelong learner, accepts new things, adjusts,
teachable
• Integrity – honest, ethical, high morals, has personal values, does what’s right
• Interpersonal Skills – nice, personable, sense of humor, friendly, nurturing, empathetic,
has self-control, patient, sociability, warmth, social skills