Thank you for contacting us. We are sorry to hear about the problem you have experienced with our product. We will forward your contact information to our insurance company and they will contact you directly. Please retain copies of all dental bills, as they will have to be sent to our insurance company. If you are still in possession of the product, please retain in the event our insurance company requests during the process.
If possible, please let us know where you purchased the product and if you still have the bag please send us any can codes and/or production codes.