Friends, I'm quite on a predicament here and I'd like to hear some opinions.
I have a client who bought a `.com` domain back in 2004 from a Brazilian registrar. He lost his access credentials and when I tried to visit the registrar website, it's just a two fields form on a white background that returns a database error upon any input.
Turns out this registrar is just a "reseller" for enom.com, I opened a ticket with them back in December, but they close it (twice!) without any resolution. I tried to call Enom, but its support line just gets stuck on hold for 30+ minutes until I hang up.