Options: Point them to a
community-faq question, give a short solution that will help them find their answer, ask if they could be more specific and if not, close the question for "not a real question" because it is vague and flag it so the moderators can track the user for when he continues to do so. Dowvoting is also suggested but I'm trying to stay away from that because that makes me lose reputation when the system or moderators doesn't automatically suspend them...