@ArtOfCode You don't customer support well if that's your attitude. The correct way to solve any problem is more reboots, until it's time for you to go home. Then it's the next guy's problem. ;)
@Andy Huh. I always figured the best way to support your customers was to blame something out of your control and claim there's nothing you can do about it, then subsequently do precisely nothing to solve it.
@Andy So what do I do to actually get good customer support? Give them the silent treatment and then blame them for not working out the problem on their own?
@Magisch In theory, yeah, but it's complicated. The landlord is the named party on the contract, so we have to do everything through them. The router we have is ISP-provided, and the ISP said it would be adequate despite being told in advance how many devices it would need to support. A new router is going to cost £130+, which we can't pay and the landlord won't, so now we're trying to persuade Virgin that they're guilty of false advertising so they'll buy us a new router.
So far, we've managed to get an offer of £50 out of them.
"cable" as in "the incoming connection is over a coax cable instead of an RJ11"
not as in "not wifi"
So I'm working on two solutions... one, continue trying to persuade them to pay the full router cost. Two, use the £50 to make some convoluted network setup that's not ideal but does at least work
So currently I'm looking at a basic router with passthrough routing, plus a switch that I can wipe and customise the firmware on to make it into a caching DNS server, plus two more basic low-capacity routers to actually serve the devices.
Last time I went home, one of my parents' friends had some computer issues that she was going to hire me to fix, which would have lead onto more work and actually quite a bit of cash, but that hasn't yet materialised.
That said, my landlord don't have any IT support - and they have a small office and 60+ houses full of technologically incapable students to support - so I could offer my contracted services.
I also know a couple people who work from home who need websites... might contact them about it, given that I already have the software to do it, it would be about two hours work, and I can charge stupidly high rates for it
Rails is good like that. I wrote a site a few months ago, then realised how easy it would be to turn it generic so that I could just keep reusing it over and over
Gotta thank @Undo and metasmoke for making me learn it, really :)
When you're in your little bubble of SE where everyone is a developer and most are good developers you easily forget just how much like arcane nonsense this all looks to outsiders
@Magisch that's just it - I write things, then my family say "hey that's useful how does it work", and I think "it's Python, it's basically English, surely they'll understand it" and show them the source, and get blank stares.
When I'm on here I always feel so unskilled and insignificant between all the people making six figures with 20+ years experience as expert consultant and whatnot
[:33546459] Body - Position 1-249: <p>Voltage is the difference in electrical potential between two points in space. If you want to know more about electronics please visit this link: <a href="http://www.win-source.net/" rel="nofollow noreferrer">http://www.win-source.net/</a></p>
Recovered from WebSocketConnectionClosedException: Connection is already closed.
@Andy I'm gonna say they're the realtime socket. Chat socket errors usually result in a dropped connection for ~30s before they restore themselves, but no error message
@CaffeineAddiction No, you are not a privileged user. Please see the privileges wiki page for information on what privileges are and what is expected of privileged users.
@PetterFriberg That qualifies as abusive. I reported it, got a green message 'Reported to Metasmoke' but I can't find it there. @Undo something to look at? Or is this related to the WebSocket messages?
a = ws.recv()
File "/usr/local/lib/python2.7/dist-packages/websocket/_core.py", line 298, in recv
opcode, data = self.recv_data()
File "/usr/local/lib/python2.7/dist-packages/websocket/_core.py", line 315, in recv_data
opcode, frame = self.recv_data_frame(control_frame)
File "/usr/local/lib/python2.7/dist-packages/websocket/_core.py", line 328, in recv_data_frame
frame = self.recv_frame()
File "/usr/local/lib/python2.7/dist-packages/websocket/_core.py", line 360, in recv_frame
here's a regex that matches smokey's websocket errors which you can then put into a userscript that moves all messages matching a certain regex to a specific room: ^Recovered from `WebSocketConnectionClosedException: Connection is already closed\.`$
@hichris123 socvr wrote such a userscript. even though the regex(es) and the destination room are hardcoded, those can simply be replaced with something dynamic
