@AlanMunn -- I've been in touch with someone who might be able to do something "officially" about the font problem reported in
tex.stackexchange.com/q/555446, but one necessary piece of information isn't clear: was the proposal submitted as a LaTeX file or pdf? Please ask the OP to add that information to the question; if it was a pdf file, I believe there's a strong case for pressure to be applied.