They showed up with a particular listing and the salesmen said it didn't exist. Even after being shown the email. And then after they looked at some other cars, they talked about financing.
And they made them wait for 2 hours.
And then came back and said, "let's go look at some other cars".
Yeah, unless I'm buying a Tesla, all my future purchases are going to be through Carmax. There was minimal fuss and, importantly, they actually had the car that was on the listing I brought them.
Sure they only sell used cars, but I don't really put a premium on "fresh off the factory floor".
Whew! Glad to hear it. Now I don't feel so bad about not getting that @chrissyteigen tattoo. https://twitter.com/chrissyteigen/status/910722853149990913