> Sometimes the owners or overseers of a community need to remove someone popular -- suspend a top user, boot a popular moderator, or fire a key employee. As we've seen, sometimes this causes an immediate, vehement, and very public reaction, and you have a public-relations fiasco on your hands. Not only are you losing community members (and the benefits they bring, like ad dollars), but perhaps more importantly, your reputation is taking a huge beating on the Internet.
asked Jul 3 '15 at 23:04
Monica Cellio