This error occurs when the Service Broker endpoint is in a disabled or stopped state, which could be due to:
The Service Broker is not enabled on the database.
The endpoint has been dropped or altered.
The service has been stopped or restarted.
The connection is not open.
The certificate used for encryption is invalid or missing.
To resolve the issue, check the Service Broker status, ensure it is enabled on the database, and validate the endpoint, service, and connection state. You may also need to check the encryption certificate.