@MichaelHampton Yeah, that' what's really pissing me off. I already know why he wants this, and it's something he's known about since last year, yet he springs it on me and gives me 2.5 hours to get it done. >:/
@RobM Yeah, to both those things. But I guess I'm off to color-code an Excel sheet. And provide descriptive annotations in small words for a couple hundred servers.
@RobM I get that a lot, actually (people telling me I should be a manager), problem being I think I'd prefer eating a bullet to a career in management.
A valid point, kinda, but the world also needs good politicians, good plumbers, good... well, "good people" in most every vocation, but that doesn't mean I'm willing to fill those roles.
The other point of view is that management, like government, is a necessary evil that ought to be minimized as much as possible, and wouldn't be nearly so necessary if we focused on hiring good people to do the actual work in the first place.
@RobM I think the main issue is that people who are competent line workers, and who enjoy that, shouldn't be promoted to management positions. Middle managers seem to come from three places (in order): 1. Line workers who "made it", promoted because they did their last job well. Of course this has nothing to do with management, and they usually suck at it.
2. People who decided to make a career of middle management... small school MBA, large corp, paper pusher with a high salary and relatively low competence requirements. 3. People who have degrees mixed in both "the work" and "managing the workers" (or other relevant education/training/apprenticeship) - these tend to be lower level management, people who get stuff done, and managers that the line workers actually enjoy working for.
@RobM Being a good sysadmin doesn't require at all the same skills as being a good manager. I've had some really good managers but they've mostly not been people promoted from the tech side of things.
@ChrisS It's the "peter principle" - people will be promoted until they reach their level of incompetence
@JennyD Yeah, but it's more than that... It's a weird idea that if you're good at X you should be good at Y - when X and Y have nothing/little to do with eachother.
@ChrisS This is very true. In my opinion, and experience, Types 1 and 2 are the most common, and also the types that, honestly, could vanish from existence tomorrow, and not only not be missed, but make the world a better place for their absence.
@chriss @jennyd quite so. But just like being good at X doesn't mean you're also going to be good at Y, being good at X doesn't exclude you from also being good at Y.
But yeah you shouldn't promote people out of their comfort zone. Even though I've been thinking about IT management myself, I see myself as a team leader level person, rather than someone who's going to sit in meetings all day talking about strategic fit.
@ScottPack I did actually... having driven out there. Makes sense. I can't imagine anyone making money off charging people to get in to Jersey, but I'm sure there's a killing to be made off people wanting to get the fuck out of NJ.
@ScottPack Fair enough. I occasionally use our "Administrator" account for things when my normal user doesn't have the rights (or I don't want my personal password going someplace)
@NathanC My solution to that is to just never log off or reboot. Run tools as admin, have them open for months at a time. Yippie, security... or something.
@pauska Yup, it's awesome. Although, I just learned that it's not a total replacement to OpenManage. Gotta update hard drive firmware on one of our ESXi hosts, only way to do it without a reboot is to install OpenManage. D'oh!
Some of you might like this one: https://qlm.infusionsoft.com/app/page/office365_exchangecon_2014 "Registration is now open for Office 365 Exchange CON 2014, an annual gathering of IT Strategists, Domain Experts and Microsoft MVPs, presenting the latest technologies, challenges and solutions facing the MS Exchange community of professionals. The virtual live event takes place on Thursday, March 6, 2014, starting at 11am ET / 10am CT / 8am PT. Participation is limited to the first 1000 attendees, so register today! "
@pauska Yeah, agreed. Just pointing out that it's not completely replaced by iDRAC and Lifecycle Manager, if for no other reason than Western Digital shipped buggy firmware on the drives one of our servers came with. >:/
@pauska I was told I couldn't, which was good enough for me. Remote site, and the people in charge out there are real pieces of shit, so I'm not about to bend over backwards for them. Or even search on Google to make their lives easier.
@RyJones I've just found their wedding photos. Hint - if you're going to password protect a wordpress site, at least make sure the directory tree isn't browsable
@ewwhite I spent almost 10 minutes trying to decide if I cared to google the Excel answer or not. I finally did...and decided that ALT-ENTER is dumb...but I'll use it.
@voretaq7 it seems I can't catch a break. Got the question reopened only to have it marked as a duplicate to a question that was asked after mine, when mine has a broader scope.
Not referring to militaries or governments, but for other organizations or shops that needs an IT infrastructure (who doesn't nowadays). Similar to this question, but purely in regard to hardware and/or services, such as servers, storage, email services, etc.
I don't imagine it's cut and dry for...
@MDMoore313 see my comment :-) I don't think we can really give you a better answer than the one you got already ("It Depends") -- though if you want to ask the narrower question of "When does it make sense to move out of my colo?" that's an interesting (and pretty deep) topic :)
or am I not understanding what you're trying to ask?
@MDMoore313 You can definitely split it into a few different questions - I kinda get what you're trying to ask (I think), but there's no way to really generically answer it because like MDMarra said "there's no 'typical' or 'average' organization"
e.g. I really can't "justify" the infrastructure this company has from a workload basis- we'd save about $800/mo if we moved to the cloud - but we deal with medical data and some unique intellectual property that we don't trust in someone else's hands :)
That actually is an interesting (if largely unanswerable) question about who should manage the dev servers.
Everywhere I've seen it done, either IT fucks it up because they don't know about dev, or dev fucks it up because they don't know shit about managing a server.
@voretaq7 @voretaq7 I get that, but I was thinking more abstractly, not so much from an org standpoint as from an I.T. standpoint. From an I.T perspective it wouldn't matter so much the specific org as it would the services i.t. has to provide, vs manpower, vs budget, vs skillset, etc
@MDMoore313 but it does matter what the org is because the org sets the core business constraints. If this were a basket-weaving company we'd be using Google for email and docs and stuff, but we're a medical company and we've got compliance requirements, hence we have an in-house infrastructure that can be audited :-)
I administer my company's continuous integration server and build farm. I support around 50 other developers in addition to performing my main duties as a software developer. Software development takes priority, and lately I've had difficulty finding time to support or enhance the server.
I imag...
@MDMoore313 it's not just HIPAA but that's our big (US) requirement as well. There's also 21CFR11 and ISO 13485 integrity requirements for electronic signatures/transactions...
@voretaq7 What I mean is that some barriers that used to be barriers (partial or fully hosted services) may no longer be barriers for some orgs. Given that some hosted provider satisfied those compliance requirements, then what would you factor in?
@HopelessN00b yes, that's a very highly publicized high-profile case of social engineering. Now consider the hundreds of thousands of domain names and SSL certs GoDaddy issues and manages on a regular basis, and we're talking less than 1/100th of one percent failure rate. (Granted (a) GoDaddy are a bunch of scumbags, and (b) that should NEVER have happened if their phone chimps were trained properly, but that's a pretty good failure rate...)
@MDMoore313 If you're implicitly trusting a third party's assurances of compliance the only factor left is cost
@voretaq7 Except for those couple of times someone accidentally unplugged or tripped over a core router and took DNS offline for all their customers, you mean?
Years of being on the inside of hosting has taught me that you never trust a third party's guarantee of anything (unless they guarantee you they'll fuck up -- that you can trust 100% over the long run :-)
@HopelessN00b that's also happened to NetSol, and fucking Verisign broke root servers more than once, so if you're saying that the folks responsible for the underpinnings of DNS are completely fucking incompetent I'll agree :-)
@HopelessN00b the SLAs these days are limited to "You get back what you paid us"
@voretaq7 Yeah, pretty much. NetworkSolutions are the same level as GoDaddy (just with less ads of big-breasted bimbos), and Verisign's not much better than either.
@HopelessN00b GoDaddy are misogynistic idiots. Verisign are thugs who basically charge the internet "protection money". NetSol still think they have a monopoly and treat their customers like shit.
@ewwhite I don't call that a meaningful penalty then :-)
@voretaq7 Yeah, though I've worked places with punitive SLAs in place. Highly motivating, though not surprising that most places don't offer them. You gotta reall know your shit, and be good at what you do - well beyond the capabilities of the vast majority of people/businesses/organizations.
IMHO your SLA clawbacks should be 2x what you're paying the provider or they're meaningless -- if the provider is just making a zero-sum off you (or still making revenue) it's crap.
@voretaq7 Thugs charging protection money for non-services is pretty standard fare these days - see: government - so I rate Verisign as slightly better (marginally less worse?) than GD or NS.
Really it's a cost decision (all other business requirements being met, of course -- You're not going to choose Joe's Crappy Cloud on a Dell Optiplex in Joe's attic over Google Docs just because Joe only charges you $1 a year :)
@voretaq7 There's an argument to be made saying we're not... though I've said so much worse that I feel dirty defending our BS practices (and general suck).
@voretaq7 Yeah, though IT shouldn't be primarily driven by cost in their decisions, there should be some technical forethought in there somewhere, and that's what I'm trying to gather into one place. The 'business' has business requirements, but IT has 'IT requirements' as well.
@voretaq7 Crude example: $business wants IT's input between two potential applications for $production, both with the exact same features. IT takes a look and sees that the one that costs more also has complete unattended installation, whereas the cheaper one has it but it's 'not supported'. I would cast my vote for the more pricier one, part of my argument being that we save money (time == money) on installation, maintenance, and configuration of this app vs the latter.
@MDMoore313 That's similar to our situation...our front-end sales software cost a cool million and 2 years of production time and it still doesn't work right all the time
because there was no input from IT who had to support the damn thing
@ewwhite I have 5.5 up and running. Web console works for everything I have tried. @jscott handles our Linux installs though. He might be able to tell you if it works OK for him
@ewwhite Which flavor? CentOS? The last graphical install I did was Ubunootoos Desktop. Don't recall having mouse issues during install (before VM tools) was installed.
Been a busy few days at the office getting everything IT-related ready for our factory ...had to re-terminate a couple dozen keystone jacks because the guy who did it apparently couldn't follow the color coding..
@MDMoore313 But in that case "unattended installation" is a business requirement (because hiring more IT guys to manually install crap is expensive) :-)
@ewwhite Confirmed Ubuntu Desktop 12.10 ISO boots into graphical install and mouse functions normally. No VMware Tools installed. ESXi 5.5, vSphere 5.5.0 Build 1369380, Win 7, Chrome 33.0.1750.117 m, Flash 12,0,0,70. Looking for a CentOS iso now.