A summary of the lessons learned:
1) Listen before you talk. Don't interject unless you really need to.
2) Don't take things too seriously. Many situations can be defused through dialogue, without the need to escalate them to a moderator.
3) Avoid drawing attention to things unnecessarily. This can be disruptive and can make things worse.
4) It's important to maintain the natural flow of chat. By gracefully resolving situations, we can avoid drama and disruption.