Discussion between jcbermu and Hiren Garai

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12:56

A: How to fix remote access error in PLEX Media Server?

Your Plex Server is running in port 32400. If you are trying to connect remotely from outside your network, you have to follow these steps: The internet router is doing NAT (translating a single public IP address to the private IP addresses in your network) as in the following image: It's ne...

Hiren Garai

thanks again for your time, i have edited my question a little bit by adding the configuration page, will please guide from there. Thank you @jcbermu

jcbermu

@HirenGarai User defined service name: Plex, Protocol: TCP, WAN Port: 32400, LAN Port: 32400, LAN Ip Address: 192.168.0.4

Hiren Garai

yes, I have done the exact same way you said, but no difference, it still says I have no remote access.@jcbermu

Do I have to enable port triggering ? @jcbermu

I have disabled upnp and then retried but no improvement.

jcbermu

@Hiren Go to https://www.whatismyip.com/ and get your public IP address, then go here, put the public IP address and the port and test. If it fails the problem is the router configuration

Hiren Garai

yes, it said that the port is closed on my ip address. So my router's configuration is wrong. Any suggestion for doing it right ? @jcbermu

jcbermu

12:56

@HirenGarai Please, update the router menu picture in your question with the actual state

Hiren Garai

I have added one picture, is it helpful ? or I have to upload more ? @jcbermu

jcbermu

I need a picture of the Virtual Server screen

Hiren Garai