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12:06 PM
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Q: Announcing the arrival of Valued Associate #1214: Dalmarus

Cesar MWe have been on a journey to revamp and improve the /contact support experience - it has moved back to the Community Team, we hired dedicated folks to do it, and switched systems more than once by now. A couple of months ago, the support team moved from Rosie to me, and I wanted to make some furt...

 
 
8 hours later…
7:37 PM
So: Bad Implementation < Bad Specification < Good idea ?
 

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