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7:56 AM
Soon to be closed I hope
-4
Q: Are you tired of turning down customers due to lack of additional skillsets & do not have resources to execute them?

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but I can’t help laughing at the idea of executing customers
2
 
@StephenKitt Closed? You mean deleted? Though I can never remember the rules for deletion.
@StephenKitt A firing squad, perhaps.
 
@FaheemMitha ah yes spam is deleted
 
@StephenKitt I see it says "deleted and locked by community". Does that happen as a byproduct of being flagged as spam?
I just flagged it as spam, so...
 
@FaheemMitha yes, once enough spam flags are received, the system automatically deletes and locks a question, without mod intervention
 
@StephenKitt Thank you for the confirmation.
 
 
5 hours later…
12:57 PM
@StephenKitt This has already made my day
 
I wouldn't be surprised if people working in customer service occasionally had thoughts about executing customers. Some of the customers might even deserve it. Being thought that way of, I mean.
 
@ilkkachu I rarely come across anyone in customer service that is cut out for the job though. I have been having the worst luck with any sort of support lately. For example I recently called one of my companies ISPs because we hadn't received an email about a maintenance ending
I asked if they could check why we didn't get the email and the guy seriously says "No, you check...maybe it went to your spam?"
That's nothing compared to eunetworks. One of our circuits will go down, I'll call them about it and they will either say it's my fault or they don't care.
 
@Jesse_b The problem is not that people are not cut out for the job, its more the problem with the call-center owners which are greedy and do not hire skilled people, instead they hand out textbooks to unskilled people and as soon you have something difficult they arn't able to help due to permissions on the system or internal rules, or simply not knowing how to handle it
I worked in a call-center myself ... for about 2 weeks then i quit because of silly internal rules and the need to stick to the textbook ...
 
1:32 PM
sometimes (too often) people also seem incapable of reading instructions and answering direct questions, when they contact technical support.
 
 
2 hours later…
3:07 PM
@Jesse_b Glad to hear we're not the only ones cursed with crazy ISPs.
But isn't Eunetworks a European thing?
 
@FaheemMitha They are. My company has a few datacenters in europe
 
@Jesse_b Oh, I see. I somehow assumed you were dealing with them for personal usage.
I'm surprised they are so bad. Are they unreliable?
 
@FaheemMitha Not as unreliable as some other ISPs. They are very rude though
Our account manager from them literally tried yelling at me on the phone once and I had to hang up on him
 
@Jesse_b That's terrible.
 
@FaheemMitha Yea I mean I was being a prick but not that bad. They weren't responding to my emails so I cc'ed their CEO and CTO on an email and forwarded it back to them.
 
3:17 PM
In other news Disney bought a bunch of stuff from Fox. Soon Disney will be the only entertainment company left in the US.
@Jesse_b I see. Hence the yelling?
 
He called me yelling saying I shouldn't have done that etc. I told him he should respond to my emails next time and hung up lol
 
@Jesse_b Heh. And then what happened? At least you got a reaction out of him. Here they mostly ignore you. Across the board. It's quite surreal.
If Disney wanted to set up a dictatorship in the US, I'd say that are in good shape to do so. They already control a bunch of media.
 
He called my boss trying to get me in trouble, but my boss told him he was wrong
 
@Jesse_b Well, it's nice you have a sane job, at least. Is this your current job?
Sorry, that should have read - have a sane boss. Not sane job.
 
@FaheemMitha Yes it is my current job. I think I shot myself in the foot though. I am pretty hard on our vendors and now they ask me to open all the tickets with them lol
 
3:31 PM
@Jesse_b I don't follow. "now they ask me to open all the tickets with them"?
As opposed to not opening tickets?
 
@FaheemMitha As opposed to other people opening the tickets :p
 
@Jesse_b Ah, I see. So, is that bad? Extra work for you?
I just read about a film called "Cloud Atlas", which, improbably, sounds interesting.
 
@FaheemMitha I don't know, I can handle the extra work as most of my job is sitting around waiting for something to catch fire. However often times I am being asked to open the ticket and then essentially just act as the middle man. For example I just had to open a ticket with Dell for a case that I know nothing about
So every question Dell would ask me, I would have to ask my network team and then back and forth...I am just acting as the middle man
 
@Jesse_b Hmm.
@Jesse_b Yes, I see. That doesn't sound so great. And it's people outside your company that are insisting you do this?
 
@FaheemMitha No other people within the company. I have essentially become "the vendor guy". When someone needs to interact with one of our vendors it usually ends up being me
 
3:39 PM
@Jesse_b Oh.
Can't you tell your boss about it, if you are unhappy about it? I realise it's usually not so simple.
 
@FaheemMitha Eh, You are supposed to be unhappy about work...that's why they have to pay money for you to do it :p
 
@Jesse_b Heh. I have to disagree with you there, but I agree that seems to be the prevailing view.
It reminds of a line from the Drew Carey Show. Something like
> There is a club for people who hate their job. It's called everyone, and they meet at the bar.
I think it's possible to enjoy your job. Some people do.
Though it usually requires some tradeoffs.
 
@Jesse_b I'm wondering about this edit you made. I think the double-quotes would expand $HOME to the current user, putting that value into /etc/paths.d/postgresapp for everyone. I would think the desired result would be the literal value $HOME to be in the global file, so that it's correctly (presumably) expanded to the user that's logging in.
 
lol yea....I mean I really enjoy my job but no matter what there are going to be things you don't like. The whole idea of a job is that you have a boss. If someone else is telling you what to do...chances are you would prefer if they didn't :p
 
I'm not familiar with paths.d, but I don't think Ipor's intention was to put (e.g.) his own home directory into that global file
 
3:48 PM
@JeffSchaller Hmm. I'm not sure but good point. I don't know what that command is doing exactly I just assumed (and I guess made an ass of myself) that it needed to expand.
Should I change back?
 
@Jesse_b Hmm. Not all jobs have a boss. Though I suppose most do.
 
@Jesse_b I'm not familiar with this paths.d business myself, but I would continue the assumption that $HOME is expanded by the user that's logging in. I'd suggest reverting it, but also would have expected Ipor to have made a comment.
 
@JeffSchaller I changed it back. I believe you are correct: postgresapp.com
I wish my edits still went to vote lol
 
Thankfully there's not too many permanent changes in this environment -- it's easy enough to re-edit or revert.
 
@FaheemMitha Yea, I find being your own boss isn't all it's cracked up to be either. I work myself harder than any of my other bosses do.
 
4:27 PM
@Jesse_b There are certainly downsides to working for oneself. But at least you don't have someone telling you what to do. Also, you can't be fired.
 
@FaheemMitha Meh, the customer tells you what to do still.
 
@Jesse_b Well, yes. There's always that. But you can still chose what customers to deal with.
 
@FaheemMitha If you become too picky with that you run out of customers :p
 
@Jesse_b Sure. I'm thinking of problem customers.
 
5:23 PM
@Jesse_b So Chomsky is moving to the University of Arizona at Tucson, wherever that is. You said you're from Arizona, right?
 
@FaheemMitha Naw, I am originally from NJ and live in colorado now
 
@Jesse_b Oh, sorry. Got it backwards.
I remember now.
 
 
1 hour later…
6:40 PM
I feel like questions come in waves on this site
tons of password related questions yesterday and today
 
argh, awk looks like C but of course isn't, thanks @StephenKitt.
 

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