do you guys have a question for "what to do when a large cell company clearly is mismanaging your PII and you cannot get through their support system to contact someone who can fix it?" or something similar?
they are sending me data usage alerts for an account I closed, which suggests they are horribly mismanaging something
also that email address includes someone elses email too (they thankfully append all email addresses to the bottom of the email) so it seems likely they have a database of "number -- email" for their alerts, but that makes me suspect that other PII of mine is floating somewhere associated with this new account
@enderland - what country are you in? In the UK you could complain to the Information Commissioner's Office. I think most countries have something similar.