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nealmcb
nealmcb
00:13
@RoryAlsop Right. Now I realize where I first saw the (original) full name (and thus assumed it was still being touted): prominently in my browser address bar as the name for their Extended Validation Cert. But I can't easily copy/paste that.....
 
4 hours later…
Iszi
Iszi
04:42
I really hope this post doesn't get any more action. There's some good answers there, but someone seems determined to turn it into a discussion/debate thread.
6
Q: Why do some people really hate security via client-side?

user488For instance, lets look at a common login system for a website HTTPS connection is made User submits credentials via POST Server-side code hashes the password and looks if it matches the user name Session is initialized, and a key may be issued to log in again without passwords ("remember me") ...

authentication javascript
Iszi
Iszi
05:02
Holy crap - this got accepted? I was seriously expecting it to get dropped to a comment or something.
0
A: How can one audit for usage of IIS Express?

IsziShort and easy answer: The same way you audit and detect installation of any other software. You do do this, don't you?

 
7 hours later…
Scott Pack
Scott Pack
12:14
Well, there's a "correct" answer and a "useful" answer.
Yours is most definitely the former....
Iszi
Iszi
13:03
@ScottPack Thanks. And howdy.
 
1 hour later…
Scott Pack
Scott Pack
14:24
Morning Sunshine
Iszi
Iszi
14:55
@ScottPack (And anyone else that cares to give input.) I'm trying to get some rates to compare against, here. What should one charge as an hourly rate, for on-demand IT support to an org with 5-10 users, one server, and SOHO networking? Is there a place I can got to find out what the "pros" charge?
Scott Pack
Scott Pack
5 *bill*ion dollars.
Iszi
Iszi
@ScottPack Why are you kissing your pinky?
Ormis
Ormis
15:11
that's interesting
for a small company....
why does the small 5-10 user company need pro-grade support? haah
is their product/services something that has odd technical demands?
Scott Pack
Scott Pack
It's a hard line, really. We've had some chats about that in here previously.
If you're too cheap, then little-to-no value gets associated with your services, if you're too expensive then the small shops like that can't afford you.
Ormis
Ormis
well, if the small shop is doing some new software development, then they need to get someone that can deal with application and process security, and that'll be a higher cost... and they should expect such
and i agree, scott, there's not easy answer
usually, in small orgs like that the IT work is done by someone that they know... the techie down the street
or one of them
Iszi
Iszi
@Ormis It's mostly just keeping the desktops and server running, troubleshooting OS/app issues, etc.
Scott Pack
Scott Pack
So basic SB IT work.
Iszi
Iszi
Yeah. By "pros" I meant companies that actually offer that type of support.
I don't know if it's quite fair to compare the service to Geek Squad.
Scott Pack
Scott Pack
15:27
So I guess you mean real established companies. Not somebody that offers those services as a side job?
Iszi
Iszi
@ScottPack I'm curious as to both, but "real, established companies" are much easier to present and have accepted for comparison than "Joe IT Guy down the road from my house".
Ormis
Ormis
in that case, get some college kid there part-time working for like $10/hr
Scott Pack
Scott Pack
Uncontested. Though, to be fair, when I'm bringing up Joe IT Guy, I'm thinking of people that are actually good and probably do something very similar as their "day job".
Iszi
Iszi
@ScottPack Right, but the point still is that ACME SMB doesn't have a real easy way to verify that, as compared to larger, perhaps more recognizable, corporate entity with an online business presence.
Scott Pack
Scott Pack
@Iszi Hence why I'm not disagreeing. :)
Iszi
Iszi
15:40
Got some responses from a few "Joe IT Guys" I know. Suggesting $70-100/hr (one as high as $125) for strictly on-demand pricing, or as low as $50/hr if the client buys a monthly package.
Scott Pack
Scott Pack
In your region?
Iszi
Iszi
Yeah
Scott Pack
Scott Pack
That will be the other big thing.
In this area, 30-50/hr would be normal SB pricing. You could probably get up to 100/hr in bigger, well-to-do places.
Iszi
Iszi
@ScottPack That's about how much I charge for home service. Still beats the pants off of most alternatives (i.e.: Geek Squad).
Scott Pack
Scott Pack
How much does Geek Squad charge?
Iszi
Iszi
15:51
@ScottPack Most of their services are $99+. But, I think that may be a flat fee - not that most of those should take more than an hour anyway.
Scott Pack
Scott Pack
Install Windows Vista from my RTM disc? That's like a 6 hour process (largely unattended)
Iszi
Iszi
Yeah, I'm not sure what the full-rebuild price is.
"Data Recovery" services are "From $249"
And that's not a house call.
And I think that's just recovery - not actual re-build.
Software installs are $50 per software package.
Ormis
Ormis
16:10
Do any of your companies use a mobile device management system? meaning smartphone/handheld/tablet management tools?
Iszi
Iszi
@Ormis We don't manage ours, but we're subject to one.
Ormis
Ormis
is it just exchange policy, or is it actually a management app?
Iszi
Iszi
See, that I don't know 'cause we don't handle it...
Ormis
Ormis
sorry, haha
Iszi
Iszi
'sallright
Ormis
Ormis
16:13
our new project will give us the ability to have an in-house app store
pretty interesting stuff
i should say that it will potentially give us the ability to have one.... we're still in research/trial phases
Ormis
Ormis
16:25
being able to blacklist angrybirds would give me some sort of dark pleasure
Scott Pack
Scott Pack
That would be kind of like blacklisting sol.exe. Might be fun, until the calls start
Iszi
Iszi
Anyone recognize a program named Ibario?

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