Wonder if there is a name for giving a consumer/company/user too many options or features. For example, say a customer wants cornbread. Some different sizes can be offered. Some different flavors can be offered. But then there are additional, imo, superfluous "features" like the cornbread's color, different packaging, etc. etc.
It would be good to know a word for the idea of having too many features/options... so I can convince upper management that a customer is not going to want a whole bunch of different features that they have to input themselves.