A previous router which I used for a long time it's WiFi died; only the WiFi. Therefore I had to replace the router. I have a network and only one of the computer can recognize the router, meanwhile another computer cannot connect to the router IP. I've tried almost if not everything when searchi...
Setup the new wifi access point with the same name and the same password as the old wifi access point. Ensure that the DHCP is configured for the same subnet as well and then restart the computer and try again. Maybe you will get lucky here assuming it is just the wifi that is having connection issues and not the machines you hard wire into the new router via an Ethernet cable.
Go to the router and verify the [internet in] and [Network out] connections are not backwards or something. now lets verify that the router is providing DHCP services, go to the working machine and do an ipconfig /renew. If that is successful then we know DHCP is working. Now go to the non-working machine and verify that the network card is working and has not been disabled by going to device manager. If that is ok then do an ipconfig /renew and see if it works. I suspect you will have a problem along the way with this, tell us where it fails and what results you get when it fails.
@Larryc The working machine gives me the result of a working default gateway as well as an IPv4 address among an IPv6 address. Meanwhile the non-working machine, when running ipconfig /renew just says a series of media disconnected returns and nothing more. Not sure if that is enough information but that is all the information I can supply with that command.
Are you able to see and access the new routers configurations, ensure that the DHCP is enabled and confirm the subnet configuration specifics. Ensure a machine you connect to it with Ethernet wire, is using a good known ethernet cable too and not a patch cable (maybe use the one from the machine that is working), and ensure that the machine is set to get an IP address via DHCP and does not have any static IPs defined, confirm it can get an IP address from the router's DHCP, do you see this and the settings. Set DNS to 8.8.8.8 or a public one or one your ISP provides, etc. Let me know results
"Media disconnected" means just that, you don't have a connection to the router. So we need to look at how you are trying to connect to it. If you are connecting to the router with a LAN cable then you may need to replace it. Did you verify the network interface is working and not disabled? Is there also a wireless interface? If so, then you should disable it, this will force the computer to use the LAN interface only.
@Larryc There is a WAN cable that is being run into a switcher, that switcher then has ethernet cables going to computers. Sorry if this make a difference or not and I didn't include this information until now. I assumed it's just a switcher, it shouldn't make any difference !
@VomitIT-ChunkyMessStyle There are IP addresses within the router settings for DHCP which include Router IP address, subnet mask etc. Regarding my ethernet cables they are all fairly new and of excellent quality. And all network adapters within WIndows are set to automatic; nothing as you mentioned is defined IP addresses or subnet mask addresses.
Yes that makes a big difference. Your router's WAN connection should not have any computers connected to it. The WAN is your connection to the internet(from your ISP). The computers belong on the routers LAN connection. If you also have a switch, then connect it to the router's LAN connection and connect the computers to the switch.
@Larryc That is exactly how you describe it, that I have it setup. The router has a ethernet connection to the switch, then the computers are connected to the switch. Therefore that is setup correctly; yet I still don't have internet or can I connect the the gateway router.
Your router has one WAN port, this is connected to your ISP and nothing else.
Your router also has a LAN port, and some routers come with 3 or 4 LAN ports. If your router has extra LAN ports then connect your computers directly to them, and dont use the switch, disconnect the switch.
@Larryc Sagemcom 5566 The router has one WAN port, that is correct and that is connected from the router to the switcher. There is one ethernet going from the router to one computer using LAN1.
Discussion on question by Christopher…
Discussion on question by Christopher…