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2:00 AM
I know you can assign alternate UPN suffixes. We have none.
 
But I edited a users userPrincipalName to jscott@fairport.org and he was able to auth using "jscott@fairport.org" -- is the whole alternate UPN suffix thing just a convenience for people who don't pollute their AD directly?
 
I wasn't so happy that it's Friday that I left out a very crucial 'Z', that would have been epic.
 
@RyanRies I'm almost in tears with laughter
 
I, uh, hm.
>.< I could have pulled it off so much better
But... it is pretty funny :)
 
2:07 AM
@jscott thats the point of alternate suffixes
 
@MDMarra So then, just a convenience for tech creating accounts by hand?
 
also, if you use O365/intune and use dirsync, if you want to do SSO with ADFS, you need the user's UPN in your on-premises AD to match that of your mail domain
 
I've scheduled a meeting with my manager for Monday to talk about moving to a different position within the company... I can't do tech support.
 
Wait, sorry. I think I misunderstood your question
What do you mean by "dont pollute their AD directly?"
 
@MDMarra Maybe, I'm buzzed.
 
2:09 AM
@KevinSoviero Do you have experience outside of your self-employed consulting gig?
 
For posterity
 
@MDMarra Does four months as a Linux engineer count?
 
@KevinSoviero not really
 
@MDMarra Than no.
 
2:10 AM
@MDMarra If I "just" edit userPrincipalName to be user@example.tld it "works" for auth. I've not "blessed" any alternate UPN suffixes in Sites. Is that legit?
 
oh
it won't work across trusts and stuff
 
@MDMarra AH HA! That's the magix
Thanks.
 
you need to define a domain-wide suffix for UPN routing or whatever it's called to work across a forest trust
@jscott NP
@KevinSoviero Gotta cut your teeth somewhere, man
You're gonna have a hell of a time trying to get an engineering position at 20 with only 4 months of experience. People just don't hire like that
 
@MDMarra The thing is that I know quite a bit, I could get my RHCE tomorrow. I took the class and ended up co-teaching by the end... Linux is easy for me, just because I haven't worked somewhere before, why does that have any bearing on what floating around in my head?
 
@RyanRies Thank you, I was honestly nearly in tears over the misspelt one.
 
2:13 AM
@KevinSoviero because there's more to jobs like that than how much someone knows
 
@MDMarra Like?
 
@KevinSoviero Got your kernel commits in github?
 
@jscott Not a dev.
 
@KevinSoviero Why?
 
@jscott Because I find it mundane and boring.
 
2:15 AM
If you're going to know a system, you should be developing for/on/it.
 
@KevinSoviero Like how you handle/recover from enormous fuckups. How you navigate or fit into workplace politics. How broad your experience is and how many environments you've seen/touched/been exposed to. There are certain things that can only come from experience.
 
Office politics is huge.
 
The more important the position, the more critical it is that you can maneuver the workplace politics and come out ahead. The higher you are, the more people want your job
By the same token, hiring managers don't want to hire someone that can make them look bad. And on paper, you're all risk
 
I'm so unmotivated and depressed at this point, that I might give up on IT and go do something else...
 
Dude, it'll be like this for any job
No one goes to mid-high levels right from the beginning. everyone puts time in at the bottom
 
2:17 AM
@KevinSoviero Well you're only 20[?] you could do anything.
 
Every job requires you to do support in a call center?
 
no, but every job requires you to start doing shit you'd rather not do
 
@KevinSoviero Fuck mate. I still take calls.
 
but if you're doing something that you actually love to do, you suck it up, be the best support dude on the line, and people will notice quickly and you'll be good
 
I may not field level 1 "how do I copy/paste" but if someone in the district office calls for support, any the other guys are stumped, I get the call/ticket.
 
2:19 AM
Now don't get me wrong man. I'm not trying to talk you out of trying to advance. I'm just saying that it might be unrealistic given the fact that you're untested in the workplace.
 
@MDMarra I can't be the best support guy on the line, if I spend the whole time hating my life.
 
Yeah, see I dunno the specifics of this position. But at 20 with 4 months of work experience, it'll be hard to even get a foot in the door for anything more than a jr admin
everyone does their time at the bottom, dude
 
@MDMarra It's Linux tech support. Customer with Linux VMs call in asking how to SSH and why their Linux box doesn't have a GUI... And we're not allowed to login to the servers either, hand-holding only...
 
i spent 4 years at a computer repair shop. left there as the manager. went and did a helpdesk job, within 6 months was a sysadmin, left there 4 years later as a sr sys admin. left for another place that sucked for 10 months, and now i'm a sr solutions architect
I started right around 19/20 swapping motherboards on laptops
 
@KevinSoviero Every one of us saw this coming the moment you mentioned Rackspace.
 
2:22 AM
@MDMarra Well then, I must have a mental defect, because I can't do it.
 
@KevinSoviero You've got two options and you need to make a choice next week.
 
@WesleyDavid Options?
 
Option 1) Cut it and run. Right now. Don't put it on your resume.
 
@WesleyDavid If only one job makes someone get out of IT, maybe that wasn't where they were meant to be?
 
@MDMarra sr solutions architect Sr sales engineer
2
 
2:23 AM
@KevinSoviero I'm not saying to stick it out at rackspace. I'm just saying that you're going to have to put in your time somewhere. There are intangibles that you need in those positions that only come from experience
 
Option 2) Suck it up. Tough it out. Put a great brand name on your resume. Spend your time learning, growing and packing every moment with something that can make you smarter. In between support calls, in between emails, at lunch... hang around the seniors, whatever.
 
The thing that has probably served me best in this industry is boldness.
 
At 20 with five years of experience and, that I know of, no huge experiences, brands, or projects, you can't get into a sr position unless you go back to your own business, grind through the growing pains, and make something of it. You're not going to get an architect or engineer position right now at a bigger business. At best, you'll be the one man IT guy at a SMB, if you can find that.
 
@KevinSoviero unless, of course, you do something like move to the bay area and latch on with a startup, but a lot of those opportunities are for ruby devs (or whatever's hot this month. go?)
 
@WesleyDavid Wait, Wes giving actual real positive advice? I.... I..
 
2:25 AM
@FalconMomot Mooning the receptionist was not in your best interest.
 
Heh. Luckily, I've never done that.
 
@Jacob My boss handles pre-sales, thank you very much
 
@jscott Maybe? Maybe.
 
@KevinSoviero Do you have a degree?
 
@KevinSoviero @RyanRies How long did it take for you to get into your engineering position?
 
2:26 AM
@Jacob Uh.. No.
 
@WesleyDavid I should have thrown a towel ages ago
 
though I did have to go up in provincial court to defend a traffic charge, and ended up right after someone who got convicted of mooning a cop (the shouting from the judge made my ears ring). I bet I looked pretty good in comparison with my 50 over.
 
@KevinSoviero Sadly, that would help alot
 
@jscott Really? Burned out? Hate the job? Hate the industry? No longer like the work?
 
@WesleyDavid :)
 
2:27 AM
@FalconMomot Why was the judge shouting over something as pissant as that?
@jscott All of the above? =)
@FalconMomot Are Canadian judges as asinine as American ones?
 
@WesleyDavid the defendant insulted him or something
and, no.
 
I want the job described here: en.wikipedia.org/wiki/…
Where is that!?
 
@WesleyDavid I'm probably not the best person to ask about this, but it was the first position I applied for out of college. That said, I find college almost worthless for IT-related fields.
 
@WesleyDavid Love the work, love the job, love the industry. When I was 20 with 5 years experience I didn't realize I'd have to deal with people more than computers.
 
@WesleyDavid I started as a junior sysadmin at 15, and I have paperwork from the state because they didn't know if that was dangerous or not.
 
2:29 AM
@jscott become a backup operator or something
 
@KevinSoviero That is out there. You've got to apply for positions that have that as the job description though. And also be ready to compete with people who have five to ten years experience, a degree, and four to six certifications.
 
@KevinSoviero In Tom Limoncelli's day dreams
 
@KevinSoviero Jr. Systems Admin at a large place, or Systems Admin at a small place may be doable
 
@RyanRies Yeah, for me it was two years of industry study and dicking around, certifications, a volunteer position, help desk, jr. admin, then getting a side gig as the one man IT shop for a non profit that was remote from me, then going all in with a friend on an internet business, then... here I am.
 
You know he works at SE now, right?
 
2:31 AM
:10009116 Aren't we all in our own way?
 
@MDMarra Yes
@jscott True, but it's a bit much sometimes
 
what did he do to you?
 
I have determined after much deliberation that life officially, and unequivocally, sucks balls.
 
@MDMarra no comment
 
@MDMarra I picture Tom smacking George, Pete and Bart around like something from 3 [4] stooges.
 
2:33 AM
Pete's the Director of IT at SE now
Whatever that means
I think they get to pick their own titles.
 
@MDMarra Stinky Pete? Really? Wow. =P
 
Anyway, time for bed. See you all on Monday.
 
@KevinSoviero Wow, you sleep for that long?
 
@jscott I wish! Anyway, no, but that's when I'll have news on whether I'm still employed or not.
 
@FalconMomot Thanks, but I already have to operate the backups.
@KevinSoviero well, do what you must, but remember, it's just a job. stick it out a bit.
 
2:36 AM
You know what I really enjoy about my job? People pay for me to look at their environments and tell them what they're doing wrong.
 
I was specifically thinking of a position that a couple friends of mine here have held, which involves monitoring backups and sensors and changing tapes. They aren't required to talk to anyone for hours and hours on end.
 
Downside: Sometimes I drive 150 miles round trip for it
 
@MDMarra yeah, that is awesome about mine too
 
Am I the only semi-social sort here? ;p
 
2:36 AM
@MDMarra Do you get to charge for travel time?
 
@MDMarra What they're doing wrong as you see it: That is pretty sweet.
 
I need a job.. :( college sucks
 
@WesleyDavid I'm salaried, but the client does. I get travel expenses reimbursed
 
so much fun to charge people for papers explaining why they are foolish :P
 
granted, I deal with aspring management types ;p
 
2:36 AM
@JourneymanGeek I like to deal with people, but not usually simultaneously dealing with people and technology.
 
@jscott It's not just a job, it's my life... I live to work, my hobby is Linux... I eat, drink, sleep, and live servers and networking.
 
@MDMarra I'll drive for you
 
Ok, but it's a volunteer position.
 
@Jacob I agree, so in consequence I was an installer for IBM through school.
 
@MDMarra Right, gotcha. I've wondered how others handle that - if travel to and from the site is considered billable. In my opinion, it absolutely is.
 
2:37 AM
@KevinSoviero That explains my life as well.
 
Well to be fair, I did work as a "sysadmin" during college. 40 Hrs work a week.
 
i tried not to laugh
 
@FalconMomot We have no campus IT AFAIK, it's all at the main campus
 
@WesleyDavid: let me put it this way. I'm lazy. Effective user education means less real work
 
@Jacob what?! even the smallest of schools here have that. go for it.
 
2:38 AM
@WesleyDavid Some projects are quoted flat rate (mostly the large ones). Smaller projects are time and expenses
 
oh, none at the satellite. good luck.
 
in those, travel time is included but can be negotiated out by the client given the rest of the deal
 
@FalconMomot: campus IT at my school means more extention cords at IT faculty classes ;p
 
@FalconMomot fully integrated division thank you very much...
not that there are any minorities there (have to close it so no one else makes the joke)
 
Yeah, I mean, for example, one of my current two main clients was asking about a server migration. He had four, and I wanted him down to one for simplicity's sake. He didn't need that capacity and didn't need all that management. He needed one monolithic stack on a dual socket, with proper backups and DR.

"No, I want two server." Okay, fine, but now making mirrored setups and replicating data between them is going to take time. Guess what? He then says "Hey, that shouldn't take long, right? Like ten hours or so?" which signaled that he can't pay more than that.
 
2:39 AM
@KevinSoviero Let's review. You live, eat, drink, and sleep Linux. You have a job helping people with Linux. This is depressing?
 
@MilesErickson how do use the GUI in SSH?
 
so the take away is, I hate working with people that tell me what to do rather than giving me their desired end result, and letting me make them successful. I'll do it, but then if they bitch about my hourly rate... I want to smack them and say "If you had done it my way, you'd have had less billable hours to pay for."
Gah.
 
@Jacob Click in the window. Is the cursor in the window? Great, now put the mouse away.
 
You really do want two AD servers even if you are 50 people.
 
I've been there, it's quite sad, but atleast we could log in and fix all the things
 
2:40 AM
@MilesErickson He wants to be the Linux. Not help the Linux.
=p
 
@MilesErickson Nope, you can use the mouse in programs over SSH.
 
I was hoping that was worth a star :(
 
@MDMarra I'm sure you're tired of hearing me say this, but wow am I scared of flat rate quotes. =(
 
@WesleyDavid: In which case I'd basically whip out a spreadsheet and show him his options. Then charge him for whatever he wants, exactly as much as I quoted
;p
 
@MikeyB ....and?
 
2:41 AM
@WesleyDavid You're doing it wrong...
 
@WesleyDavid A big part of my boss's job is to scope level of effort. Plus, we have a whole PM team too for that. Also, our statements of work explicitly state what's in and out of scope and the first week of any engagement is "Plan & Design" with the customer having to sign off on the design document before implementation begins.
 
@WesleyDavid Do it like Scotty. Take your best estimate and triple it.
 
@MilesErickson Hey, characters are graphics too.
 
@WesleyDavid it's not that flat rate is a problem, it's that you're too accommodating :)
 
@MDMarra Yeah, that's the benefit of working in a larger organization and not on your own, unless and until you get some good paperwork together. Scoping is a big issue. However, from what @ewwhite has said, he has places that just toss cash at him with no scope or anything. How does he do it?
@MDMarra I am. =(
I'm a whorecat.
 
2:43 AM
@WesleyDavid I can show you the work order document that I was using before I left for Asia, if you want.
 
@MilesErickson ...okay! Was this what you used for a personal practice?
 
@WesleyDavid I figured he was full of shit until he started paying me to do his windows work
He's legit
 
@MDMarra bah! =D
 
Or very committed to the ruse!
 
@WesleyDavid My liability insurance provider wanted client sign off on deliverables at the beginning of each project, and of course it's a brilliant thing to do in any event.
 
2:45 AM
@MilesErickson Did you have any residual income agreements for maintenance?
 
@WesleyDavid Also, my professional service contract says that my work is unconditionally guaranteed. There's a provision in there that basically amounts to "if you're not satisfied with my work, let me know at the time of service and I won't even generate an invoice."
 
@MilesErickson are you independent?
 
@WesleyDavid Long and short of it is that people are always satisfied and it's a lot easier to get the contract signed when it expresses that level of confidence.
 
@MilesErickson Good, I can see that. Now, the most important question, how did you get clients and what kind of work was it? =)
 
@MDMarra (shrug) I don't have a new pattern since returning from Asia, but I used to have a combination of independent work, subcontracted work, and teaching work.
 
2:47 AM
living the dream!
 
Because if I get one more residential call form someone asking if I can fix their son's broken Android screen, I'm going to run away and be a bike messenger.
 
@WesleyDavid See above. My niche seems to be credit unions.
@WesleyDavid Not a bad career choice, except for all the car-bike collisions.
 
@MilesErickson I don't see how you acquired clients... how far up is this?
 
@WesleyDavid Oh. Personal referrals and subcontracted work, period. I hate marketing.
@WesleyDavid Now, that being said, if I knew of a way to engage in honest marketing at a reasonable cost, I'd probably do it.
 
@MilesErickson As Ed said, I have a networking problem.
Right said Ed.
 
2:49 AM
@WesleyDavid Networking is everything, yep.
 
@WesleyDavid use your networking skill to apply for the job stickied to the star wall :)
 
@MilesErickson I know tons of people. I know lots of companies. I'm not at all shy about asking for work... but no one bites. I've got a rather sprawling social network of decently connected people.
 
@WesleyDavid Not the credentials though
 
@WesleyDavid How are you asking?
 
@MDMarra Okay, now here is where I take the blame for myself. I'm so flappin' stubborn, I want to make this work on my own now that I've not been having good success. So the idea of 1) Going full time, 2) Ditching my two clients that do rely on me, and 3) Moving far, far away as if I'm running away from my problems... it all makes me feel slimy.
 
2:50 AM
I'm currently beating the hell out of my boss at Words w/ Friends
 
@RyanRies Your things will be in boxes on monday
 
Fuck
 
@MilesErickson "I'm an independent consultant that does IT work in such and such areas, what can I help you with? Do you have any projects or problems that you need solved?"
 
@WesleyDavid Think of it as running towards gobs of reliable money
 
@MilesErickson (Said through Twitter, G+, email, phone, or however I know the people)
@MDMarra sigh Yeah.
 
2:52 AM
@RyanRies Heard of Ruzzle?
 
@WesleyDavid Targeted inquiries work really well. The financial institutions that I work with tend to want a lot of help before and after audits, and I know what the common pain points are. Can you approach them in that kind of a way?
 
@Jacob Nein
 
@WesleyDavid What about the tactic that most MSPs use, offering free or cheap network audits as an excuse to get in the door and see what's needed?
 
@WesleyDavid Too open ended. You need to offer solutions to problems your future customers didn't know they had.
 
@MilesErickson If I could find a targeted market, yeah. I do have an idea that @KevinSoviero gave me and that's to search for companies in my area in a targeted market and cold-email them through LinkedIn.
 
2:53 AM
@WesleyDavid I honestly don't feel like working this week, but if I wanted to reconnect with clients in a happy and friendly way, I'd have no qualms about sending them a certificate for a free hour or a $100 credit or something.
 
@jscott Right - I've had trouble with that but don't know if I want to clatter out a thousand words to explain it. =P
 
BLEEP BLEEP F*** YOU TOO VIRGINIA tax.virginia.gov/…
 
@MilesErickson I'd do that, sure.
 
Yes, I live in an area with a bonus increase
 
@WesleyDavid Why cold-email? That doesn't make sense if you have a network.
 
2:54 AM
@RyanRies look it up, I'll kick your ass
 
@MilesErickson ...my network is through social networks, like LinkedIn, Twitter, G+, etc. Long-time social network friends that feel like they're rather close.
So email is the best avenue.
 
@WesleyDavid What are the pain points that people in your network are experiencing? Are they concerned about security? Are they having virus problems or performance issues?
 
@WesleyDavid you know what's been effective for us? right when i got hired we started offering set-rate "service briefs" like AD health checks. You pay us $x,000 and I go on site for two days, check out your shit, spend two days writing documentation and recommendations, and we discuss it on the 5th day.
 
@WesleyDavid OK, what about people you've worked with in the past? Can they make referrals?
 
That's gotten us a foot in the door at at least 3 customers since I've started in March
 
2:55 AM
@Jacob Wait, wat? Are you mad about 5.3% sales tax?
 
@MilesErickson I've nagged, wheedled, and sent out all sorts of direct questions to everyone I've worked with in the past and it's gone nowhere.
 
@WesleyDavid I have a very hard time believing that I would be able to generate business by e-mail.
 
You need to have something fast and repeatable that you can point to other people and say "hey, this guy did the same thing!"
 
@MilesErickson I don't have people's phone numbers - that's so 1990s. =P
@MDMarra Interesting.
 
@Jacob It's installing
 
2:57 AM
@WesleyDavid You and I don't use the phone much, but people in small and medium businesses use the phone constantly.
 
@jscott no, look further about the bonus increase to certain regions
 
@MilesErickson And then there's the career crisis of sorts where I'm really hitting walls with not being able to create the tools and services that I see a need for. So I'm very interested in pivoting to a more software development role, specifically web development.
 
@WesleyDavid You could do that, but you'd still need either a job or a way to develop business. Sounds like you're solving the wrong problem.
@WesleyDavid Which isn't to say that being able to develop software for the Web (especially with Ruby) will hurt your career prospects... just make sure you understand what you're up against.
 
@MilesErickson Right, it's more along the lines of I see a web service or two that doesn't have a current supplier, so build it and they will come (with the aid of my network of people who apparently don't want to hire me, but are willing to spread the word about something I've built)
 
@WesleyDavid Become a dev... I'll run the ops
 
3:01 AM
@WesleyDavid gchat
 
But at this moment, with two clients that are using parts of my time, I'm too committed to them at crucial points in their business (one is trying to develop an online courseware, and another is launching a new paid product on August 15th) to feel comfortable ditching them, but they're not paying enough to make me even remotely successful.
So there's that.
@MDMarra SIR YES SIR!
 
@WesleyDavid OK, well, whose fault is that? Who set the price?
@WesleyDavid If you want to be successful as an independent consultant, you need to bill at minimum 3x the hourly rate that you'd accept at a full-time job, and probably more like 5x.
 
@MilesErickson Oh it was me! Me all the way. The one is a non profit who is always on the verge of closing their doors. The other one... ehh, that was just plain bone headed of me to do what I did.
Bone. Headed.
@MilesErickson My on paper rate is $150 an hour, and that's in a top 10 American city, not some podunk backwoods marsh.
 
@WesleyDavid And, as you've probably noticed, people usually don't flinch at that rate.
 
@WesleyDavid Charge more...
 
3:04 AM
@MilesErickson ...wat.
 
Tom gave a good talk on that @ LOPSA EAST
 
People flip. Their. Shit. when I say that.
FLIP.
SHIT.
 
Higher price gives you more value, and you can offer discounts
@WesleyDavid They're not the customers you want
 
@WesleyDavid Pop quiz: How do MSPs get away with charging $150-200/hr for the services of a kid that they're paying $15-20?
 
@MilesErickson They choose clients that don't flip shit when they quote $150 an hour?
 
3:06 AM
@WesleyDavid That's part of it, but they're also making a case about value and about the total cost of their services vs. whatever alternatives are available to the client.
 
@MilesErickson You have no idea...
 
@Jacob Tell me all about it.
@WesleyDavid The problem is that you're (evidently) a talented IT guy, but you're not a businessman. So, you need to think long and hard about whether you really want to be running a business.
 
@MilesErickson Literally my first job ever @15, I was paid 10$ and was billed out for 350
 
@MilesErickson Yeah, For me, people see dollar signs and not all the time and pain I can save them, even though I say "Look, I can save you time and pain in these specific areas!"
 
@Jacob Dang. That kind of arbitrage would make Wall Street jealous.
 
3:10 AM
@MilesErickson Yeah, the reality is I want to make a product and sell it, not necessary be a steward for other people's technology. I see products and services that are not being done right and would like to stand in that gap, but either lack the technical knowledge to make the solution, or the capital to spend to build the infrastructure.
 
@WesleyDavid SMBs are just like that
 
@WesleyDavid If you don't want to be running a business, then life gets a lot easier. Pile up on certifications and do short-term contracts, and just be okay with knowing that some recruiter took half the money. It's work that you wouldn't have gotten on your own.
 
@MilesErickson Yeah, there's that.
 
@WesleyDavid Or, go to work for an IT business for a few years on salary and see how it's done. You'll have to move to a different region if you want to start your own, but you'll have the skills.
 
Ugh I really need something todo, otherwise I might as well sleep 'till august
 
3:12 AM
I drive around town and see these businesses, and wonder how you even get in as a contractor. I go to big business mixers, meetup groups, etc. and the only thing I find are real estate agents working out of a spare bedroom or financial advisors working from strip malls, both of which ask me "Hey, so you're like a local Geek Squad? Can you fix laptops?"
I swear, I get asked about laptop and tablet screen repair so much when I mention what I do.
 
@WesleyDavid Then do that?
 
@WesleyDavid I really don't think there's much room for independent systems/network administrators to make real money, unless they have a schtick. You have to be an expert in a very specific area.
 
@MilesErickson I've discovered that. Or you have to be like Ed.
 
@MilesErickson or a PhD
 
@WesleyDavid Incidentally, financial institutions are nice in part because every invoice gets paid with a cashier's check.
@Jacob Or a CCIE
 
3:14 AM
@MilesErickson or both
 
@MilesErickson Spiffy. Out of curiosity, what kinds of tasks do you perform for those places?
 
@WesleyDavid Security, patch management, audit prep, audit remediation, firewall configuration/upgrades, redundant connectivity...
 
Specifically, I've been very interested in running a local backup solution. So walking in and saying "You will have your data protected, even road warrior sales people, and backed up locally for fast disaster recovery." I'd use Unitrends probably.
And just focus on that.
I get backups and DR pretty well.
 
@WesleyDavid You know, a lot of places that are 100% dependent on the cloud to do their daily work still have only one internet connection? Come in and tell them that you can set things up so they'll still be in business on the one day a year that their main connection is down, and they'll see dollar signs.
 
The trouble is getting in on infrastructure to make it happen is expensive, but other than that I think I could sell it
 
3:16 AM
@WesleyDavid Owncloud with a custom brand app
 
@WesleyDavid NONONO you do not want to be involved in the infrastructure for that...
 
hey wait.. If I had the gear I would do that
 
@MilesErickson I must only know really cheap places, because I don't know of anyone that would spring for that.
@MilesErickson And how do you even approach those places? Just cold call the office and say "Let me speak to the manager!"
 
@WesleyDavid Especially with disruptive players like Symform in the market, you need to come in and say "how much you paying each month for backups?"
 
That sounds nice, and I could do that, but getting a meeting is the impossible part.
 
3:17 AM
@WesleyDavid Did you know that a lot of MSPs charge a dollar or more per gig per month for cloud backup services?
 
@MilesErickson That seems a bit high.
 
@WesleyDavid We both know that storage costs something like ten cents per gig per month retail.
@WesleyDavid But, enter Symform, and the game changes completely. You could be selling people on switching from MSP-branded Intronis backup to Symform and saving them a ton of money.
 
@MilesErickson Heck you can get storage gateway appliances that simple act as the tie-together middle man for a dozen cloud storage providers and then use that as a backup target. =P
 
@WesleyDavid OWNCLOUD
 
@WesleyDavid Yeah, but Symform is cheaper.
 
3:19 AM
@MilesErickson Ohhh, I just looked at their site. Seriously, F.T.S.
I know about them.
 
@WesleyDavid Eh?
 
@MilesErickson "Each member of the network contributes excess local storage in exchange for affordable cloud storage with Symform." Yeah. No.
I'm sure plenty of places go for that, but I'd be the person selling against that kind of thing.
"Okay, backing up in the cloud is bad enough, but now make it a cloud of unknown PCs in unknown locations governed by unknown businesses with encryption that you hope is solid and does not have any reversability ala Skype."
"Or use me. I can take you on a tour of the very systems your data is on!"
"And recover locally with no dependence on a working network connection!"
But that's just my thoughts.
 
@WesleyDavid inbox
 
@WesleyDavid As you wish. Here in the PNW, people do not want to see their data backed up in the same region.
 
@MDMarra flees to inbox
@MilesErickson Well, yes, there's that part of it. I'd like to have a second colocation somewhere far away like... I dunno...Chicago.
 
3:23 AM
@WesleyDavid Because our primary disaster risk is a of a Fukushima-style megathrust earthquake/tsunami scenario, and right after that is volcanic eruption.
 
@WesleyDavid Talk to Ed, he's got that THUMPER
 
@WesleyDavid You're making it too hard.
@WesleyDavid And again, you're trying to solve the problem of WHAT TO SELL instead of HOW TO SELL IT.
@WesleyDavid Just my two cents.
 
@MilesErickson Poignant.
How to sell is my big problem, as you can see.
So backup network connection, that does seem like an intereting thing to sell.
 
So... Anyone need a college kid to do some opsy things part time? ahem even as a volunteer :P
 
Places go for that?
Wow, I must work with and hang around really unconcerned places.
Because no one or place I know of would really give a rat's hinder.
 
3:26 AM
So far that has gotten me nowhere, anyone know why... :/
 
"Down for three days? That's never happened. We'll risk it."
"Down for a day? We'll just vacuum the office - this place is filthy."
"Internet goes out? Meh... less secretaries browsing Reddit."
 
@Jacob Offering to work for free is very unappealing unless there's some sort of an appropriate context surrounding the offer. Have you ever been offered a "free" intimate favor by someone you just met? It's sort of like that.
@Jacob Sure, some place might take you up on the offer, but it probably would be someplace trashy.
 
@MilesErickson I eat, drink, and breath Linux. But I hate people with a passion never before seen.
 
@MilesErickson It was more of a joke thing, but yeah I get it. I had a position lined up, but that fell through
@MilesErickson trashy is better than nothing
 
@KevinSoviero Have you ever read Linus's book "Just For Fun"?
 
3:31 AM
@MilesErickson No?
 
@KevinSoviero You might enjoy that.
 
@MilesErickson Currently, I am in a state of perpetual melancholy... I'm not enjoying much of anything... Even my TV shows seem boring today.
 
@KevinSoviero Kill your television. It's a huge waste of time. You should be writing software.
 
@MilesErickson I hate programming almost as much as people... And I don't watch much TV, I just have a DVR record a few favorites that air here and there.
 
@WesleyDavid Someone gave me reddit gold today.
It is glorious
 
3:37 AM
@KevinSoviero OK. You live in Austin. The sun shines there almost daily. How much vitamin D are you getting?
@KevinSoviero Ever tried rock climbing? It's the perfect balance of physical and mental challenge.
@KevinSoviero Why do you hate programming? It's all about solving interesting problems with your mind.
@KevinSoviero Sort of like math, but with immediately useful results.
 
@MilesErickson Plenty, plus I'm on antidepressants, and high quantities of caffeine at all times. I've done every trick in the book to make myself happier.
@MilesErickson I also hate math.
 
@KevinSoviero Hmm. Out of my league.
@KevinSoviero Do you like databases?
 
@MilesErickson nope... ;)
 
@KevinSoviero What do you like? You've said that you like Linux, but to really love Linux to its core, you have to like code...
 
@MDMarra Gold for eviscerating a lameadmin?
@MilesErickson Everyone needs to like code more.
Code is cool!
 
3:41 AM
@KevinSoviero Is there some chance that your depression stems from this paradox? This thing that is most important in your life -- and the key to your future fame and success -- is at a dead end?
 
@MilesErickson Seems like you have all the answers tonight...
 
@WesleyDavid Nah. I've had the #1 LPT all day
 
@WesleyDavid Damn straight. Also, if no one has noticed, engineering is staging a hostile takeover of administration, and who are we to argue? Automation is good.
 
@MilesErickson I like architecting solutions. The other day I made a highly available OwnCloud cluster using GlusterFS and a few other pieces... It scaled beautifully and on-demand.
 
@Jacob Just opinions.
Wow. Happiness is finding a dead mosquito on your desk after thinking it got away.
@KevinSoviero That's awesome.
 
3:44 AM
@MilesErickson Sarcasm?
 
@KevinSoviero Not at all. So, you like solving problems?
 
@Jacob He spent the last 6 months traveling asia. He's essentially our Mr. Miyagi now.
 
Okay lovers, I'm off to the treadmill.
 
@MilesErickson Not quite. I like being given a large project that I can work on and focus on for a stretch of time. But more design than troubleshooting... I hate being permanently frustrated.
 
@MDMarra At the very least, it's kind of a treat to be surrounded by people who understand English.
 
3:47 AM
 
So has anyone heard of the "disabled tours" at Disney and whatnot?
 
@Jacob It's genius. everyone wins and a big company loses
 
@JoelESalas I haven't sold said services, but tbh I get a helluva lot out of a disability.
 

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