The Comms Room

ServerFault's lobby
Jan 30, 2015 18:32
@Ward Sigh.. yeah, it was related. Fixed.
Dec 9, 2014 17:52
@ChrisS Nah, but there is a dev to blame :) DB index got added in a build which made things go crunch for a minute.
Dec 5, 2014 21:43
@voretaq7 Well.. in how we used it, but not really the wording. The wording is "what's your job", our use has been "do you have a clue"
Dec 5, 2014 21:40
@voretaq7 "Questions must demonstrate reasonable information technology management practices. Questions that relate to unsupported hardware or software platforms or unmaintained environments may not be suitable for Server Fault" Seem ok? I want to also keep this targeted to "hey guys I dropped my database and have no backups" which that last bit does
Dec 5, 2014 21:22
Getting closer? @voretaq7 @HopelessN00b
Dec 5, 2014 21:21
"Questions must demonstrate reasonable information technology management practices. Questions that relate to unsupported hardware or software platforms, or that ask for solutions that won't move an environment toward being properly maintained, are off-topic"
Dec 5, 2014 21:09
@voretaq7 Heh, yeah. And I think we'll only use this to close bad questions, so I don't think that'll be an issue. If someone writes an amazing question on "how in the hell do I get this windows 2000 environment I inherited up to something modern", I think we'd be fine with not closing
Dec 5, 2014 21:07
But I don't think that'll really be a problem - if there's a well-asked question that happens to use some script that someone picked up from somewhere as part of what's going on, I don't think people will immediately reach for the "supported stuff only" close button.
Dec 5, 2014 21:06
@voretaq7 Well, I'm just thinking something like a question that involves some random puppet module from the forge that's misbehaving, or some such.
Dec 5, 2014 21:03
This is stuff that we'd squash as "not professional" now, which is true but also a bad close reason, since their response will immediately be "bullshit, I'm totally a professional" so if we can come up with something effective for this it'll be a big improvement
Dec 5, 2014 21:01
@voretaq7 I like it, though how do we also cover the "crap that was never supported" in that wording, say, some little OSS project that doesn't have official version and patching support.
Dec 5, 2014 20:59
Though I'm sure I have a dozen answers in history that are just "dude, apt won't install things because you're on ubuntu 9.04. upgrade."
Dec 5, 2014 20:58
@voretaq7 Yeah, for sure.. would want to word it such that we're not saying "you must be on latest software", but that we are saying "you need to have something we can work with; an ancient debian that doesn't get patches anymore won't cut it"
Dec 5, 2014 20:56
It's hard to get "please don't ask us to work around your dumb setup" into the scope wording concisely
Dec 5, 2014 20:55
Maybe we leave these criteria out of the help center wording but then replace "not professional" close reason with something along the lines of "must be about reasonably modern and supportable systems"?
Dec 5, 2014 20:51
@voretaq7 Heh, yeah :)
Dec 5, 2014 20:49
But we definitely should have something somewhere that says they need to be using sane, supportable solutions
Dec 5, 2014 20:48
For "i demand an answer that uses software x" I think we're ok as is, honestly.. those ones usually get answered as "you can't do that, do this instead" which is worthwhile and doesn't really need closed unless it's crap in a different way I'd say.
Dec 5, 2014 20:47
Hmm.. yeah, that's a good point.
Dec 5, 2014 20:41
@HopelessN00b Do you mean ones that are like "lol i deleted crap and don't have backups" or ones that are like "i demand an answer that uses software x and hate any answer that recommends using a better tool"?
Dec 5, 2014 18:05
But that's also something that hopefully "quality initiative" stuff like the triage queue will help with once we get it
Dec 5, 2014 18:04
@voretaq7 Yeah.. that's hard to cover in the scope doc. Maybe we throw in one sentence along the lines of "Most importantly, make sure you provide as much detail, context, and information about your environment and steps you've tried as you can", matching with the new "installation, configuration or diagnostic help" close reason...
Dec 5, 2014 17:57
@voretaq7 Hey, at least the mega-cow seems to have real APIs!
Dec 5, 2014 17:53
@voretaq7 Ok, that's uncanny - we're currently in a meeting with Cisco about fancy NX-OS stuff, lol
Dec 5, 2014 17:52
@voretaq7 Will respond on your post after this meeting -- I think the tricky part with the audience narrowing thing is that is makes people focus on the person asking the question instead of the question, so I'm trying to move the focus to the question
Dec 5, 2014 17:50
@voretaq7 OH GOD NO I'LL BE TRAPPED FOREVER!
Dec 4, 2014 07:07
@ekaj If it's something automated, than yeah - just give it create computer rights on wherever they're getting created (cn=computers by default) and then it can just drop the computers in without running against the limit, and won't have full domain admin.
Dec 4, 2014 06:59
@ekaj It's for the domain user that added the computer - the local admin account on the computer can't complete the join alone, a domain account (of any color) is needed. Limit's adjustable, see ms-DS-MachineAccountQuota
Dec 3, 2014 23:55
@HopelessN00b Heh ;)
Dec 3, 2014 23:27
@HopelessN00b Too long!
Dec 2, 2014 01:11
Probably a shortening of link-local network
Nov 10, 2014 19:08
@joeqwerty I'm told you should now have one :)
Nov 10, 2014 19:00
Yeah, don't want to leave it in here since this is google indexed though. Address on your SF account a good one to send the invite to?
Nov 10, 2014 18:55
@joeqwerty Yeah pretty much chatting. Most of the regulars have migrated to a room on slack though for the chatting, I'm sure @Iain will be happy to send you an invite if you'd like to join in the chattening :)
Nov 10, 2014 18:53
@joeqwerty Wait, I'm confused, are you trolling about the chat's real-timiness?
Nov 7, 2014 01:29
@Ward You might be under-selling it ;)
Nov 3, 2014 19:04
@Iain Thanks!
Nov 3, 2014 19:01
@ewwhite It's a mystery!
Nov 3, 2014 18:59
@ewwhite maybe ;)
Nov 3, 2014 18:23
@Undo <Location>
Nov 1, 2014 17:57
@MichaelHampton Data visualization! ;)
Oct 30, 2014 04:20
@MarkHenderson Yeah... nothing bad happened when I crashed the first ASA either ;)
Oct 30, 2014 04:16
@MarkHenderson Ouch
Oct 30, 2014 01:48
@ewwhite Oh, great.
Oct 30, 2014 01:46
@ewwhite That's awful :(
Oct 30, 2014 01:44
@jscott Haha, not yet.
Oct 30, 2014 01:43
@MarkHenderson Heh. Page fault in the SSH process as it sent me the output from the command, apparently. Crashed the ASA. I thought it was just a network blip that knocked my session offline, so I reconnected and ran it again (crashing the other ASA)
Oct 30, 2014 01:40
@MarkHenderson I dunno, I ran packet-tracer on our datacenter ASAs and took all of our sites offline earlier :D
Oct 30, 2014 01:38
@ChrisS But it's basically a chaos monkey for free! Who wouldn't want that..?
 
Nov 24, 2014 20:49
Got the devs looking.