Chandler Masters

@eric- it sometimes is so they can work frome but that makes up about 20%. The rest is just personal property that has nothing to do with their job.

@Hagen von Eitzen: Thus far, all repairs have been in software so no OpEx yet- just time. If it did come to purchases I would put the expense on the user for their personal property-- especially since we have no control how it's used which brings me to the other nagging concern. All of the personal laptops, phones, etc. compromise our security. This is the first time I've not been given the budget for some kind of closed off LAB environment that we can wall of from the enterprise.

Additional comment. One of the key members of the team just quit over this. Though it hurts us, I'm happy for her. 12 hours/day 6-7 days a week is just nuts when their's no end to it. I'm a pretty good chearleader for my team but it's becoming untenable. We're the only team outside of retail (though they are scheduled in advance - if they work on Saturday or Sunday they get equal time off during the week - if we work we're expected to still show up M-F) that has to work on holidays to keep up with the demand. Today they introduced a 4th, albeit small, company to our support demands,

@Andrew Whatever- they are demands that come out of nowhere- they're unscheduled and not a care has been given for the workload. Unfortunately, that's the company in the general. They seem to lack the discipline I'm used to.

@Lilienthal - Yep, I'm familiar with the difference - been spending some time cozying up to the HR Director for advice and the like. Answer: They are exempt

@Eric A few folks have company owned cell phones but that's it. If an employee works at home there is no device for them to take home.

To thicken the plot. The owners have other family members that own their own companies (no connection to our company outside of blood ties). Two months ago, two of these companies have moved into our very large headquarters presumably to save on office space. My IT team is now tasked with handling all their IT requirements as well including the personal employee assets - prior to their move they paid external IT support for all their needs. These are separate companies with separate tax id's, payroll, infrastructure, and employees.

@Dopeybob435 - Since all of IT is salary, the answer is "no"-- they are not being paid for staying late and fixing people's personal systems, phones, tablets, etc.