@KyleBrandt Everyone has their bad days, myself included. I've told users to read man-pages or talk to their vendor instead of providing an easy answer. That said, I've also encouraged
many users to join [chat] or post on
Meta Server Fault, even if I wasn't directly involved in the incident in question. I do make a conscious effort to help any new user that has helped themselves, i.e. has already read the
faq and asked a good, detailed question.