ahh here's my request in full :
Dear Sir,
I have been told to contact you in order to receive the shipment number corresponding to my order. My full name is X X and my candidate number for the last test I took (X) is X.
Additionally, I would like to kindly ask you, Sir, that my test scores be sent to Rapid-Poste in the earliest convenience if that hasn't already been done for I am bound by a deadline.
Thanks in advance!