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1:00 PM
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Q: How to educate teammate to take screenshots for bugs without unwanted stuff

LuraWe have a new team mate as a QA (software tester). He recently started to execute the regression suites in our application and reporting bugs. When reporting the bugs in TFS, he used to attach the screenshots in that. The issue is, he used to take the screenshots with the browser's other tabs to...

 
So to be clear, "I don't want the clients to make any fun based on the screenshot or ask any questions about that" <- this is your only concern? Has this actually happened, yet?
 
I use one browser for work and another one for personal stuff...
 
Why does he have personal stuff on work computer? Specially when he is working. Isn't it standard to have separate machine for work?
 
@newguy I have a work machine - which is fine for some stuff, but I have a much more powerful machine that I also do work stuff on... But that's my choice...
 
Are you his boss? Does your company have a policy? Otherwise, as long as it's just YouTube and banking sites, what's the actual problem? 99 out of 100 won't even notice.
 
1:00 PM
If using windows, introduce him to snipping tool. Explain that brevity in screenshots (Physical dimensions as well as size on disk) are appreciated to make it clear where the bug is and save disk space.
 
@newguy In every company I have been in there has been no problem in browsing non-work related items when at work. Doing so can keep your workers happy. On the other hand I know that the current company I am doing work for keeps a 6 month log of what web sites you have visited. But mixing in personal data with work related stuff is not just unprofessional it adds noise to data and makes other peoples jobs harder.
 
@breversa I second this... none of those abbreviations are common in business.
@chrylis Clearly not that common. I'm in the development business...
 
@only_pro Never encountered Team Foundation Server? I don't do Windows/.NET and I'm moderately familiar with it just from osmosis, and it's always just called "TFS". "SS" I'm guessing is an abbr for "screenshot", and no clue on "DRB".
 
I'm assuming TFS is Team Foundation Server, Microsoft's source code management system - en.wikipedia.org/wiki/Team_Foundation_Server
 
@only_pro Same, and yet!
 
JoL
1:00 PM
At least Firefox has the option to screenshot webpages. It doesn't include the chrome parts of the GUI (the addressbar, bookmarks, tabs, etc.). In the address bar, there's a 3 dots button, which on clicking presents the option to "Take a Screenshot".
 
Chrome can take screenshots too.
 
@chrylis The F stands for foundation? Everyone I know has never been so polite.
I'm confused - is there a policy that says it can't happen? Has anyone at the firm every discussed that it's a problem? Has a client ever complained? I kind of feel this is one person (i.e. you) having an idea of how things should be which may or may not line up with expectations of management.
 
I work on windows and we don't use that stuff. But it's just rude to snow people under with acronyms
 
I agree with the concern. I don’t think this is a manufactured problem. A client is going to see this and it’s going to look unprofessional. There are so many analogies, but the crux of the issue is that professional artifacts should look professional. Having tabs for flash games open, even if you were only playing them on your lunch break, looks unprofessional.
 
It could also be to not distract from the actual content of the screenshot. Regardless of whether it's personal tabs or ones related to work, I'd say it's good policy to cut things out that don't help bring across the point of the screenshot - it's more concise that way.
 
1:00 PM
If you dislike snipping tool like I do: F11 -> PrtScr is enough for browsers, Alt+PrtScr for everything else.
 
Send him work related screenshots with Goatse (NSFW!) in the background. He might get the point.
 
Bizarrely I keep trying to make people do the opposite. You need the context of a bug. If your screenshit doesnt have the url in it im pissed off. Having too much context is the opposite of a problem. Send these people to me if you don't appreciate them
 
CSM
BTW, in Firefox (and possibly other browsers), if you drag a tab to the task bar, it will open in a new window, thus hiding his other tabs. There's also context menu on the tab for this. You could tell "It's OK to test with other tabs open, but please move to a new window before screen-shoting"
 

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