Discussion between Alen and Michael Tanner

Stack Exchange

12:44

0

Since last night Facebook is not working on Ubuntu 12.04. Every other web site is working. Also I booted Windows XP and Facebook worked there. I tried every browser I have on my PC (Chrome, Chromium, Firefox, Opera, Rekonq, SlimBoat etc) but Facebook is not working on any of them. Does anyone h...

Michael Tanner

Try to reach facebook.com via ping or with curl -I facebook.com and post the result. And the question is not for askubuntu.com I think, it's more a network issue. But I will try to help.

Alen

alen@alen-System-Name:~$ curl -I facebook.com
HTTP/1.1 302 Found
Location: [facebook.com](https://facebook.com/)
Content-Type: text/html; charset=utf-8
X-FB-Debug: GnMC2hwhpNB8ivdkSzLKIanK3Cv8oF7Tnxj5XsHqC14=
Date: Tue, 29 Jan 2013 12:37:34 GMT
Connection: keep-alive
Content-Length: 0

Michael Tanner

It says that there is a HTML content with " Content-Length: 0 " so you get an empty response. Did you try with Firefox? Do you have a VPN?

Alen

I don't have VPN, I have DSL/wired network. I tried with every browser on my PC and non of them can open Facebook. All other sites are working.

Michael Tanner

Sorry, another mistake. The result seems to be okay. Try curl with curl -I https://www.facebook.com/.

Alen

12:44

Tried, it's the same. I tired your command with one news portal and it showed me more data, but on top it says that connection is fine. So it must be something with facebook

Michael Tanner

alen?

Alen

yes

Michael Tanner

ok

Alen

I'll test it with firefox now

Michael Tanner

and paste a screenshot

Alen

12:47

it doesn't show anything, it just says "Waiting for facebook.com"

Michael Tanner

and then execute curl -I https://www.facebook.com/ and paste the whole result please.

wait until its finished

Alen

HTTP/1.1 302 Found
Location: http://www.facebook.com/unsupportedbrowser
P3P: CP="Facebook does not have a P3P policy. Learn why here: http://fb.me/p3p"
X-Content-Type-Options: nosniff
Set-Cookie: datr=68QHUbl5offkS-XkIyHTA_py; expires=Thu, 29-Jan-2015 12:47:39 GMT; path=/; domain=.facebook.com; httponly
Content-Type: text/html; charset=utf-8
X-FB-Debug: Hr0u+C1wzkYzrSTRXKpQLYbcNERV6e4uIbOS+azffjo=
Date: Tue, 29 Jan 2013 12:47:39 GMT
Connection: keep-alive
Content-Length: 0

Michael Tanner

meanwhile your firefox loads you can execute the curl command

ok thanks

I get this:

HTTP/1.1 200 OK
Cache-Control: private, no-cache, no-store, must-revalidate
Expires: Sat, 01 Jan 2000 00:00:00 GMT
P3P: CP="Facebook does not have a P3P policy. Learn why here: http://fb.me/p3p"
Pragma: no-cache
X-Content-Type-Options: nosniff
X-Frame-Options: DENY
X-XSS-Protection: 1; mode=block
Set-Cookie: datr=vcQHUeNX7FKxOwI4BaH_oCwN; expires=Thu, 29-Jan-2015 12:46:53 GMT; path=/; domain=.facebook.com; httponly
Set-Cookie: reg_ext_ref=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; path=/; domain=.facebook.com

it seems something with your network is strange

Alen

don't know, with windows it's ok

Michael Tanner

did you exactly try with curl -I facebook.com?

Alen

12:49

yes

Michael Tanner

https

:// facebook . com

and with www.

Alen

screencloud.net/v/ugo2

Michael Tanner

ok wait I tried the curl command on my server and get the same result as you.. the connection works and is fine for now. now let's talk about your browser.

Alen

ok

Michael Tanner

try to start chromium with a temporary profile (in unity)

right click on to chromium if its in your launcher

Alen

12:52

I don't use unity, I have customized desktop, I use dockbarx

Michael Tanner

ok wait.. do the following:

make ls ~/.mozilla/firefox/

Alen

it show me error, I'll try to translate it. make: *** no regulations for making target ls. Stop

Michael Tanner

without make ;)

just

ls ....

Alen

ok, report is made

Michael Tanner

what report?

Alen

12:55

9urw7g9u.default Crash Reports profiles.ini

that :)

Michael Tanner

ok then move 9urw7g9u.default to /tmp or delete it (only if you dont really use firefox)

Alen

can you give me command for doing this

Michael Tanner

rm ~/.mozilla/firefox/9urw7g9u.default

then start firefox and try again

Alen

it says it can't be removed since it's directory

Michael Tanner

right ^^ its rm -r

r for recursive

Alen

12:58

now I can't load profile on firefox

Michael Tanner

it should create a new one

Alen

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Michael Tanner

then do rm -r .mozilla

then start firefox and it creates the profile

Alen

facebook is running on firefox

Michael Tanner

fine :)

so it is something related to your chrome profile

do you want to set up a new chrome profile?

it should be synced via google account

Alen

13:01

ok, but can I sync my bookmarks with new profile?

ok, and I'm using chromium

show me the steps

heh, weird, facebook is not working again. I successfuly loged in, but now I can't do anything. can't open messages, or log out

sir, are you there

ok it's working now, I'll create new profile for chromium myself, thanks for your help. Cheers.

Michael Tanner

i am here

sorry

i am at work and an alert came ;)

Alen

it's ok :)

Michael Tanner

hope it works for you

Alen

it works, thanks

Michael Tanner

it is nearly impossible to find out the cause of such a problem

i think something hang up in the profile of chromium that it does not work

Alen

13:13

I'll make another profile and see if it workes

works'

Michael Tanner

ok nice

please close your question at askubuntu.com

bye

Alen

I will. bye

Transcript for

Discussion between Alen and Michael T…