Top Level Redirect

J. Neilan

15:59

Hi Adrian. Thanks for your help. I opened my console and get this error message:

1015Uncaught {faultcode:'sf:INVALID_SESSION_ID', faultstring:'INVALID_SESSION_ID: Invalid Session ID found in SessionHeader: Illegal Session', detail:{UnexpectedErrorFault:{exceptionCode:'INVALID_SESSION_ID', exceptionMessage:'Invalid Session ID found in SessionHeader: Illegal Session', }, }, }

Adrian Larson

Ah

try adding this to the beginning of your script

sforce.connection.sessionId = '{!$Api.Session_ID}';

J. Neilan

Now I get 2 other errors:

Refused to set unsafe header "User-Agent"

Uncaught TypeError: Cannot read property 'reload' of undefined

Adrian Larson

16:17

hmm... which line is throwing that? window.location.reload or window.location.top.reload?

can you do console.debug(window.location) before that line?

J. Neilan

I put that code before each window.location.top.reload() line in my script?

Adrian Larson

yeah

J. Neilan

OK. It returns the following:

Uncaught TypeError: Cannot read property 'reload' of undefinedEscalate

Escalate @ servlet.Integration?lid=066L00000006JRH&ic=1&linkToken=VmpFPSxNakF4Tm‌kwd05TMHlNVlF4Tmpvek1qb3dNaTR6…:37

onclick @ servlet.Integration?lid=066L00000006JRH&ic=1&linkToken=VmpFPSxNakF4Tmk‌wd05TMHlNVlF4Tmpvek1qb3dNaTR6…:59

Adrian Larson

16:38

um

what line throws that error?

you need to make sure window.location.top is defined, so you should have a line like window.location.top

are you using this as an inline vf page on a page layout?

J. Neilan

Yes, it is an inline VF page. Does that make a difference?

Adrian Larson

just verifying my assumption

J. Neilan

It's a VF page acting as a button in a layout

Adrian Larson

first thing in the script, put console.debug(window.location.top)

does it give you a result?

J. Neilan

I get a few things:

VM2262 connection.js:594Refused to set unsafe header "User-Agent"send @ VM2262 connection.js:594sforce.SoapTransport.send @ VM2262 connection.js:1013sforce.Connection._invoke @ VM2262 connection.js:1640sforce.Connection.invoke @ VM2262 connection.js:1579sforce.Connection.update @ VM2262 connection.js:1235Escalate @ servlet.Integration?lid=066L00000006JRH&ic=1&linkToken=VmpFPSxNakF4Tmkwd05TMHlNVlF4TmpvME16b3lOeTQz…:32onclick @ servlet.Integration?lid=066L00000006JRH&ic=1&linkToken=VmpFPSxNakF4Tmkwd05TMHlNVlF4TmpvME16b3lOeTQz…:58

Uncaught TypeError: Cannot read property 'reload' of undefined
Escalate @ servlet.Integration?lid=066L00000006JRH&ic=1&linkToken=VmpFPSxNakF4Tmkwd05TMHlNVlF4TmpvME16b3lOeTQz…:37
onclick @ servlet.Integration?lid=066L00000006JRH&ic=1&linkToken=VmpFPSxNakF4Tmkwd05TMHlNVlF4TmpvME16b3lOeTQz…:58

Unfortunately, I don't know what any of it means.

Adrian Larson

16:46

gah so much of what you're sharing is irrelevant

the only part that matters is the undefined line

but you shouldn't be getting that before your debug if you put it first thing in your script

try to do var location = window.location.top || window.location

and then do location.reload() instead of window.location.top.reload

J. Neilan

Sorry, I don't know Javascript very well. This is what my script now looks like:
<script type="text/javascript">
console.debug(window.location.top);
var location = window.location.top || window.location
sforce.connection.sessionId = '{!$Api.Session_ID}';
function Escalate(){
var confirmMsg = confirm("Are you sure you want to escalate to the Client?");
var c = new sforce.SObject("Case");
if(confirmMsg == true){
c.id = "{!Case.Id}";
c.Escalate_to_Client__c = true;
sforce.connection.update([c]);
}

Adrian Larson

can you try the location variable i just recommended and see if that resolves it?

J. Neilan

When I load the page, it now shows a copy of my page instead of the button image. This is my VF page:

<apex:form >
<center>
<apex:pageBlock mode="maindetail" >
<apex:pageBlockButtons location="Top" >
<div style="width:400px;">
<apex:commandButton style="background:#99EB99;" value="Escalate To Client" onClick="Escalate();" rendered="{!IF(Case.Escalate_to_Client__c = false, TRUE,FALSE)}"/>
<apex:commandButton style="background:#99EB99;" value="Rescind Escalation To Client" onClick="Rescind();" rendered="{!IF(Case.Escalate_to_Client__c = true, TRUE,FALSE)}"/>

Adrian Larson

um, the button doesn't even show up any more?

J. Neilan

Never mind that 2nd part, I neglected to put the ; after the variable. The button does load and it looks like it does reload, but it appears that only the button (i.e., VF page reloads) and not the full page.

Adrian Larson

16:58

ok, comment out your entire script

the one thing i want to know

is console.debug(window.location.top)

is it undefined?

J. Neilan

How do I put that line in my code? Do I need to enclose it in a script?

Adrian Larson

yes, it needs to be running inside javascript script tags

J. Neilan

OK. I put that in and reloaded the page, but I don't get an error.

Adrian Larson

what does the debug tell you...

J. Neilan

17:17

Sorry, where do I find debug?

Adrian Larson

in your console

do you have it open?

J. Neilan

Yes. I see Elements, Console, Sources, Network, Timeline, Profiles, Resources, Security and Audits, but no Debug

Adrian Larson

go to the console tab...

console

that is where you get debugging information from js

J. Neilan

OK. I think I found it. I see this:

##current_URL: https://cs8.salesforce.com/500L0000008BYv3IAG?nooverride=1
### Parent URL: https://cs8.salesforce.com/500L0000008BYv3IAG?nooverride=1
### Parent URL: -1
Service Cloud Toolkit API cannot be used with your browser.
undefined console.debug(window.location.top);

Adrian Larson

so you should see a little > character, right?

next to that type window.location.top and hit enter

are you in service console or anything like that?

J. Neilan

17:30

Yes I see it. It comes back Undefined. No, I am in sandbox when running

Adrian Larson

you can visit the service console in a sandbox

it's just a normal page layout in the classic ui?

that's what i'm trying to get at

J. Neilan

No, I'm just running on a standard Case page layout.

Adrian Larson

hmm, try using the code you had before but put window.location.top.reload() as the oncomplete instead

oncomplete

i think it just has to do with when you are calling it

J. Neilan

17:46

So put oncomplete="window.location.top.reload()" instead of onclick?

Adrian Larson

well, you need that as your oncomplete attribute, yes

leave your onclick

but comment out the reload calls in your methods

J. Neilan

So like this in my commandButton: onClick="Escalate();" oncomplete="window.location.top.reload()"

Adrian Larson

yup

J. Neilan

Still no luck, still showing as undefined

Adrian Larson

did you comment out all reference to window.location in your methdos?

methods*

J. Neilan

18:04

yes

J. Neilan

19:10

Hey, I got it to work using onComplete="window.top.location = '/{!case.Id}';" in my button. Thanks for all your help!!

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