@pajato0 Ah yes, sorry, I wasn't sure what you were referring to with "this", whether you meant this chat room or this website in general. This is a chat room associated with the Ask Ubuntu website. This room isn't very active (as you've seen), so it isn't a very good place for support. It's also not a good format for support. However, the main site,
Ask Ubuntu, is a very good place for support and a great place to ask questions and get answers.