Discussion between Mew and Matt - 2014-08-25

last day (14 days later) »

8:55 AM

0

Q: Ubuntu 14.04 HDMI stripes on screen during mouse movement

i've installed ubuntu 14.04 64 bit on Acer 5738Z laptop with radeon mobility 4500 series. I got issue with external screen (EIZO FS2331), it's connected to laptop througth HDMI. When i use computer with ubuntu 14.04, stripes periodicaly appears on the screen!. It looks like it would be some nois...

14.04 ati hdmi acer

What drivers do you have installed (if any)?

This is fresh install after update, no drivers have been installed by me. But previously i was tring to install fglrx drivers, and official amd drivers from amd.com site.

Install the recommended driver from the "Proprietary Drivers" section. I think it's in Software Settings.

i got no proprietary drivers found, and no drivers found

Hmm. Try installing them from AMD then.

8:55 AM

you mean to download the officials ?

Yes. Install the official drivers.

ok,

If that worked, tell me.

i got one more question, in synaptics i see that xserver-xorg-video-ati installed

yes?

9:01 AM

xserver-xorg-video-randeon //-r128 and mach64

yes all four are installed

are the streaks still appearing?

yes, this drivers were installed on fresh install of ubuntu 14.04

problem still apear

*appear

hmmm.

Have you configured the driver yet in the control panel?

what is the name of controll panel ?

in 14.04

Catalyst Control Center (i think)

9:04 AM

hmm.. it's not in the system

only settings regards to video is in system settings>displays

did you download the drivers from this link? www2.ati.com/drivers/legacy/…

i've download amd-catalyst-14-4-rev2-linux-x86-x86-64-may6.zip

from where?

but i did not installed it, because i want to ensure if i should uinstall xorg drivers before i install this one

form amd.com official

support.amd.com/en-us/download/…

You have a raedon mobility 4500 HD right?

9:07 AM

yes

is it dedicated or integrated?

i assume it's dedicated

Because if it's dedicated, those drivers are the ones made for that graphics card.

is dedicated

I think the AMD drivers will automatically take care of dependance resolution.

So, download that file and install it.

lspci -nn | grep VGA

01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD 4530/4570/545v] [1002:9553]

Ok.

That is DEFINITELY the right driver then.

9:13 AM

you mean this one support.amd.com/en-us/download/…

no. this one: www2.ati.com/drivers/legacy/…

can you past one again this site before you click download

i got download not compleated

allright i got it support.amd.com/en-us/download/desktop/…

ok

so uninstall xorg drivers from system?

i will do it throught synaptics

Um

I don't think so.

9:19 AM

are u sure?

The ATI driver should do it itself or tell you if there's something wrong.

If you want to, go ahead.

ok i will instal ati without pugre xorg

and there is an error one or more tools required for installation can not be found in the system

what are the tools called?

hmm..

i'll type all error here

install the rquired tools before instalin the fglrx driver. Optionaly run the installer with --force option to install without the tiils. Forcing the install will disable [bla bla bla]. Not recommended. See /usr/share/[..] log for more det

one second...

Try sudo apt-get install linux-generic followed by a reboot followed by sudo apt-get install gcc.

And then try again.

9:31 AM

still same error

iex after typing sudo apt-get install gcc i got this packet was installed autoamticaly and it;s no longer required

ok i saw what is in log file

/lib/modules/3.13.0-34-generic/build/include/linux/version.h

he need this

hmmm

Try installing linux-headers

i got that linux-headers are up to date

hmm. odd.

9:47 AM

yes this is odd

i will add, that there is not stripes when i'm not using eizo (only laptop screen) or resolution on eizo i set lower then hd (lower then 1920x...)

Apparently there is some bad news.

AMD does not support your card.

meaning, you need to use the free AMD drivers.

where did you found it ?

*find

ubuntuforums.org/showthread.php?t=2222265

then back to WHY those lines show up...

You're SURE it's just Ubuntu?

so free drivers are not working properly

well, maybe.

9:51 AM

nop:P but ubuntu is fine ;p

maybe not

You can rule out hardware problems?

but.. what if i get back to 12.04.1

Technically not supported

f**k

so buy new pc ;p

are you SURE it's a software problem?

9:52 AM

yes i'm 100% sure

hmm. Sadly I don't use ATI/AMD, so I can't help that much.

on ubuntu 13 and lower also on windows 7 there is no problem

I'm sorry, but I just don't know where to go from here. Maybe someone else on AU can give you advice.

but finally i wantet to get rid of it

Good luck!

9:54 AM

ok thanks 4 help

take care

last day (14 days later) »

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Aug '1425

Discussion between Mew and Matt

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14.04 acer ati hdmi

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