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12:02 AM
@enderland I posted something, I got an abrupt message stating that the post was to be closed (no help as to what could be done to retrieve), I figured, 'well, okay, being a bother to folks here' and deleted, THEN after I deleted messages on how I could improve came up... seems a bit pointless... why not just delete the post
hope that clarifies my chat post
 
@Omen I guess I'm not sure I understand still, the only comments there basically say your question needs more detail
 
@Omen Sorry you had a less-than-stellar experience!
Questions are put [On Hold] for 5 days to give the author a chance to respond to comments and make edits to reopen the question.
While it doesn't feel great, just because a question is put on hold doesn't mean that it's over and done with and nothing can be done about it. It just means that your best bet is to edit your question to clarify the things asked about in the comments, and that will get it automatically reviewed by the community.
 
12:49 AM
@enderland the only comment I saw before I deleted was that the post was going to be closed - all other comments after my comment (user###) were put there AFTER I deleted.
@jmac moot point as my membership was deleted after my comment
 
@Omen While it's your decision whether or not you want to keep your account, may I ask what made you take such dramatic action?
 
first comment gave no indication that I could improve it, it was just a blunt "am voting to close this" etc
 
(Not trying to talk you out of anything, just curious to see if there's a way to prevent this in the future -- no promises it can be totally prevented, but it's never fun to see someone have a bad time with the service we created, and we'd like to have your feedback if you feel like you can provide it)
@Omen Right, a lot of people get these comments but don't delete -- is there something else that pushed you over the edge? I see your original account was on Chemistry (which has also been deleted), was that your experience there too?
 
long story, but it is not that dramatic - it is more of feeling, from the bluntness, that there was an air of "oh not this again"
 
I'm sorry you got that vibe, @Omen, no one here means any ill intent
 
12:56 AM
@Omen Sorry you feel that way. If you want to give it another shot, either now or at some time in the future, feel free to pop in here and ping me about it and I'll try to walk you through a draft and help you get a better reception.
 
I deleted my Chemistry membership with no posts made due to me reflecting taht it would be out of my expertise and felt I would not be able to contribute effectively
 
(you can also ask any of the regulars in here, they are probably better at it than me, but I am more than willing to help you out if you'd prefer, and @enderland may be willing to do the same)
 
i have no ill thoughts towards here at all - I was just perplexed as to why helpful comments were made when I had clearly had gone
i only looked back to see if there were an answer
 
@Omen Ah, while it's clear to you that you deleted, it is less clear to other people. To them it seems like you were always user123, and they assume you're still around to make changes. Part of the SE concept is to de-emphasize the person asking, and focus on what's being asked, which is part of why it is tough to recognize subtle changes like that
 
even if the name is not clickable
 
1:03 AM
@Omen People don't usually try clicking the names to be honest.
 
well, anyway, the point has been made, so I thank you and @enderland for hearing me out and bid you a good day.
 
@Omen Enjoy your day. Sorry it wasn't a welcoming experience! Hope you decide to come back another time.
 
@Omen take care!
0
Q: I feel dejected by hearing my colleagues make insensitive comments on someone being laid off. Am I overreacting?

user123456789Recently, someone in my company got fired: most of us ignore the reasons and the circumstances of this happening. I didn't know this person as a friend, and we never actually worked together on the same project. Anyway, I just think it is sensible to maintain a respectful and professional attitu...

this seems like a "my situation sucks" question right?
 
 
7 hours later…
7:48 AM
@Omen Yep. I just closed your question. Please revise it ASAP per the comments so that we can reopen it ASAP. I think you might have a good question hiding in there! :)
@Omen Also, I'd like to formally apologize on behalf of the entire TWP community for any rudeness. That's just not the way we do things around here anymore, and in this case, I think it may have been unintentional. Sometimes we do close questions quickly, but now we reopen them with equal speed. So it works out when you think of it.
@enderland It's actually a great thing to have someone (a moderator no less) with such a great memory of duplicates.
@Omen Also, as @jmac already noted, it's not a good idea for a new member to delete his/her account in response to a few "negative" comments from a few members on his/her first question. Believe me, my experience with my first question on TWP was not a good one! :) But I stuck it out, and before I knew it, those people who provided those negative comments effectively stopped contributing. So I really don't want to lose you around these parts if I can help it.
3
@Omen Not to beat a dead horse, but we really do reopen questions that are edited well.
 
 
3 hours later…
10:48 AM
@JimG. that doesn't necessarily make me feel any better about how much of my memory is dedicated to Workplace stuff :P
 
 
2 hours later…
12:57 PM
Good morning.
 
 
1 hour later…
2:17 PM
I wrote too much, and it might be off-topic anyway.
I wanted to give enough detail to make it clear. Here is the question if anyone has feedback on it.
 
@KitFox Taking a look now.
 
Ohai.
 
@KitFox Sorry if this is implied and I just missed it, but in your company, is 'business development' the role that handles customer contact, etc.?
 
Oh yes.
Um. I probably did assume that.
 
So let me try to summarize your rather long question to make sure I understand it right.
1) You are in charge of coordinating customer requirements for the project and relaying those to the team to actually implement the specs as required
2) Boss C thinks that you are trying to screw over the customer by not giving them the best, and is trying to circumvent your role in being the customer contact by talking to them himself
3) You want to find a way to be able to do your job (act as customer contact) without pissing off Boss C too badly because of politics
Is this more or less accurate?
 
2:29 PM
Yes.
If you want to edit the question down to those three lines, I won't object.
 
I may suggest shortening the post a bit to make those points a bit clearer -- I know that when I'm involved in a kerfuffle at the office, I tend to want to put a lot more stuff out there than is strictly necessary because it's relevant to how I feel, but it makes it a bit more difficult to follow.
 
I couldn't decide if the structure of the team was important or not.
 
No need to make it three lines, but just make sure that the main points are a lot more out there to make it easier for folks to follow the back story in context of the bigger picture (what you want to get done)
 
Or if the type of work was important for context.
 
(I don't actually think that the type of work is too important here -- it doesn't need to be software to be relevant -- it could be construction, or translation, design, etc. and could suffer from the same issues)
 
2:32 PM
OK. Let me see what I can do.
 
As an additional note, I think that your question is actually dealing with two separate (but related in that they piss you off) issues.
The first seems to be that you don't like how Boss C is managing the project (the behind schedule issue, etc.). The second seems to be that you don't like him taking control of your portion of the project, which I think you may be far more pissed off about because of your feeling that he isn't handling the project well.
 
Hmm. I wanted to focus on the managing this relationship aspect.
OK.
I'll edit that.
 
Yeah, my basic outline version would be:

1) I am in charge of coordinating specs and requirements from the customer for a project
2) A higher manager has taken an interest in the project and has taken it on themselves to do the coordinating stuff despite it being out of their domain regarding project handling
3) Ideally I want to be able to do my job without pissing off this other manager or at least minimize the harm the manager's actions will have on my evaluation as the person who is supposed to be in charge of this portion of the project
Feel free to use/ignore as needed, including adding more background to each portion where you think it's merited to make it a bit easier to parse for folks looking at it the first time.
 
Yeah, that's what I'm working on.
Actually, pretty much that exact outline.
Hmm.
I think it is important about his perception of me as a bully.
That requires a different solution than "difficult personality".
 
To be honest, I didn't really understand why he thought you were a bully (there wasn't much context)
 
2:41 PM
Well, I don't understand why he thinks that either. If I understood that, I could probably figure out a solution myself.
 
Also, does the customer think that you're being a bully? Are they happy with the specs as decided by Boss C?
 
My boss suggested to the customer that she would take me off the project, and the customer asked her not to, because they think Boss C shouldn't be doing requirements.
 
If Boss C is in charge of delivering on the specs, and he is taking it on himself to get the customer requirements, especially with poor project management overall, it just sounds like he's digging his own grave and you should happily assist him in doing it by offering to learn from his superior customer-service abilities and documenting everything (specs, requirements) as normal with his name as the person in charge of the discussion.
But I will write that as an answer (if I have time) after the edit.
 
I already did that. Glad you think it was a good idea.
It's not helping the customer though.
And I have a lot of investment there. The way it works here is that I normally always work with the same customer.
 
I'll toss it in an answer for you, rather than typing it all out here, so give me a couple.
 
2:45 PM
So that's one of the reasons why damaging that relationship was a big deal.
 
But at the end of the day, the more Boss C mucks it up, the more incentivized the customer will be to sing your praises if this doesn't drive them to a competitor off-hand.
 
There is no competitor.
Just my job and my merit pay.
 
You get commission? Or just regular review/performance-based increases?
 
Regular reviews.
Twice yearly.
It's a pretty good deal.
 
I can see why you don't want to have this mucked up if it weighs heavily in the reviews then. Drafting an answer for after you edit.
 
2:53 PM
I'm still working on the ending.
I don't know.
There's a stab at it.
It's still longer than it ought to be.
 
3:16 PM
0
A: How do I lose the impression that I'm bullying the customer?

jmac Let the manager take the lead this time Work with him to make the customer happy with this project Incorporate this experience to improve future customer relations Let the manager lead If the manager in this case is responsible for actually implementing whatever is agreed with the customer, t...

 
3:35 PM
I was just reading it.
 
user116848
hi all :)
 
Hello.
 
Howdy
 
You're back to you.
 
user116848
@KitFox Yes I am :-)
 
user116848
3:41 PM
@jmac hi
 
user116848
@KitFox May be this a a bit good pic compared to my previous, right?
 
Yeah, that one is nice. You still look very serious though.
 
user116848
Yes, I don't smile very often. What can I do about that? :-)
 
user116848
But I am not some douche, you know. It's just my looks ;)
 
I find it hard to believe that you don't smile often.
 
user116848
3:45 PM
Well, thanks I guess :p
 
user116848
May be, I don't have a particularly nice smile. I have kinda small teeth you know.
 
Really? You know, in the US, small teeth are preferable to large ones.
 
user116848
Oh, I didn't know that.
 
5:06 PM
@KitFox are they? I've never thought about it...
 
I think they are considered more aesthetic.
I've been the ... first ... caller in the queue for about ten minutes already.
 
5:26 PM
Maybe there are no people answering the queue :)
 
Bmo
The transportation call center at the company I work for used to pickup and place back on hold. I think they were trying to game their metrics somehow.
Pickup -> Hold -> back of the line.
 
Also probably counts as responding to customer.
 
Bmo
We'd have three people call in off by a minute and the order we would get served was not tied to the order we called in.
 
user116848
I think Caucasians (you guys) are considered more attractive than us asians etc.
 
user116848
But there are exceptions every where. :)
 
user116848
5:40 PM
What do you think?
 
Depends a lot on the person I think...
 
user116848
Yes, that too.
 
Both ways, I guess, too...
 
Bmo
Didn't they do some crazy face analysis for geometry and preference a few years ago? It all comes down to the person but I think there were some patterns that emerged (as most big data crunches like that do)
 
I'm currently doing a big data crunch of my own for work.... :)
 
Bmo
6:15 PM
The data here is such a mess, I have projects to clean it up before I can get to the real project sometimes.
 
Mine's not too bad but we launched a system only 3 months ago so I only have afew months worth of clean data
especially since some features were added only in the past month or so
 
Bmo
We have very little technical depth other than a few people so every projected we've done for half a decade has the data model the corresponds to the 'cheapest' and 'whatever the sales guy said'.
project*
 
Symmetrical features in general are considered most attractive by most cultures.
 
user116848
Can I share some cool videos?
 
user116848
Like this one------->
 
user116848
6:29 PM
 
user116848
Sorry this video is not workplace related
 
user116848
And this one---->
 
user116848
 
user116848
Very scary :-)
 
@Arrowfar woah that's neat
 
user116848
6:36 PM
I know, right? And very crazy :)
 
I've not watched them. Is it whales sounding?
 
user116848
@KitFox No, it is the whale approaching very near. But the second video of volcano is nice, and crazy!
 
user116848
6:52 PM
It's almost 12 PM here so I am not in workplace :-)
 
user116848
That's why I shared it. I don't know about you guys
 
user116848
:)
 
7:15 PM
Oh, you're west coast?
I thought you were halfway around the world.
 
user116848
No I am very very far away :-)
 
12pm midnight?
 
user116848
Yes
 
user116848
I am from Pakistan btw :-)
 
Oh. Oh. I use 12am midnight.
 
user116848
7:26 PM
My bad guys. I meant 12 AM
 
user116848
Yes, sorry for the confusion
 
user116848
Thanks Ms Fox :-)
 
user116848
Actually my watch was showing me 11:50 PM at that time. So I made it even 12, but wrote PM instead of AM :/
 
Oh, it's just that 12 PM would make sense for west coast of the US, so I got confused.
I didn't realize you were so far ahead timewise.
It's still the afternoon here.
 
user116848
Yes, US is at almost twelve hours difference from subcontinent.
 
user116848
7:32 PM
@KitFox We are only far ahead timewise. But we lack behind in every other aspect lol
 
Really? I find that hard to imagine.
But maybe that's why you don't smile so much.
Do you have public transit? I don't have public transit.
I do have city sanitation though. But no city water.
 
user116848
Yes those are some issues here. But where I live is fine, no sanitation issues though.
 
user116848
But yes. Public transit sucks here :-)
 
user116848
How did you guess? :p
 
it's getting close to time for me to leave work, which is the important part right? :)
 
user116848
7:42 PM
Yes it is.
 

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