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10:52 AM
@BMitch Hey! I like answering those questions. They're usually good for 25 internet points a piece.
And some setups can be complicated, especially when an outdated zone controller gets involved.
I sent an email to Honeywell about a zone controller, basically asking for the documentation that likely came with it (installation guide, schematic, etc). The response I got...
"This product is out of this email service's scope of support as we only troubleshoot retail model thermostats and humidifiers on this support channel."
Huh!? I asked for documentation, not troubleshooting.
Also, I selected "Zone temperature control", not thermostats and humidifiers.
 
 
6 hours later…
4:58 PM
I tried to open up a support case with Whirlpool that their tech sheet had incorrect directions as to how to run the tests
I told them I wasn't going to pay for a service contract as a technical shop to help them update their documentation but I'd help them with it for free
I got a less than enthusiastic response
 

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