Hi. We need the details. We cannot help without that because we don't know what you know. At the very minimum, give us Android device name you are using. The package names of the two apps causing problem for you. The output of the commands:
pm dump PKG_NAME
for both the packages. The list of pm related exact commands you have tried. Also, try deleting or disabling the app the way you did before (do tell us how), than reboot, than when the device boots up take a logcat dump and share it with us. —
Firelord ♦ 7 mins ago