Discussion between Sangram and jonsca

11:26 AM

Q: My system restarts on pressing Windows key and mutes/unmutes on pressing Ctrl key

Two days ago, I was trying to download software from http://download.cnet.com/ Cnet asked to install cnet toolbar and I thought that I wouldn't be able to download the software unless and until I installed the toolbar. After installing the cnet toolbar I found that cnet has also installed Babyl...

jonsca

The correct address for that site is download.cnet.com not cnet.download.com. You may have inadvertently accessed a site that capitalized on the mixup to push malware. I just tried to download something from the legitimate site, and it did not ask me about any toolbars.

Sangram

dude... my urlis incorrect..but i knw the real cnet site..i just didn't copy paste it.. :P

jonsca

Yes, but the fact is, I downloaded something 5 minutes ago, and I wasn't prompted for any toolbar. Have you scanned for malware?

Sangram

wait lemme search that link again..may be i will get some clue..

download.cnet.com/Technitium-MAC-Address-Changer/… its the link..original software is of 1.26MB but cnet makes u download the CNET installer and tool bar..for so called secure download..

jonsca

Okay, I've gone there and clicked download now, and it downloads without any prompts. I'm using Chrome, but that shouldn't make a difference.

Sangram

11:26 AM

what is the size of the software? is it of 1.26MBs or 443 kbs?

are u there?

i thought chat would be better to discuss all the things..

jonsca

Yes, you're probably right

Sangram

that was not at all expected from cnet

;-(

jonsca

Sorry, what wasn't expected?

Sangram

from cnet

they shouldnt make users install such things

jonsca

Are you sure you don't have some malware on your machine? Try scanning with MalwareBytes

Are you logged into the cnet site? I am not logged in, maybe it offers the toolbar if you are signed in

Sangram

11:33 AM

nope

but it all stated after downloading that cnet installer

anyways

is there any chance

sub malware has set

windows key press to SHUTDOWN -s -t 01

i should try malware bytes.

jonsca

It's possible.

Sangram

can i access my computers hot key?

like we have regedit

jonsca

I see what you are saying now about the discrepancy in the file size, it says 1.26MB on the site, but the actual download is 444kb

Sangram

for registries

because its not actull software

jonsca

Yes, you can get to them through the registry, but I'm out of my league on that one

Sangram

11:35 AM

okay

no probs buddy

i will do the rest

444 kbs is just an installer

jonsca

Yeah, sorry I couldn't be more help, but definitely try the malware scan

Sangram

which gets u software later

jonsca

Oh, does that prompt for the toolbars?

Sangram

no it didnt

it installed automatically

shit now i under stood

there is an option whici

so that it wont install tool bart

which i dint

i need to uncheck

jonsca

Ah, okay

It looks like they have email support cnet.custhelp.com/app/ask you might want to let them know that their toolbars might be contaminated or see if they have other reports of it

Sangram

11:40 AM

yep i think i should

jonsca

okay, well good luck with it

Sangram

thaks

thanks

for ur help